Protective Services Officer (3pm - 11pm)

Nationwide•Des Moines, IA

1d•$49,100 - $91,300•Onsite

About The Position

Nationwide's Technology team is seeking a Corporate Security Officer to play a key role in maintaining a safe, secure, and professional workplace. This role is ideal for someone passionate about delivering extraordinary care and making an impact in a corporate environment. The position offers a consistent second shift schedule from 3:00 PM to 11:00 PM, with two consecutive days off during the week. Flexibility to work weekends and holidays is required. The ideal candidate is dependable, detail-oriented, and confident in a customer-facing corporate setting.

Requirements

High school degree required.
One or more years of related security experience.
Proven knowledge of corporate safety and security practices, procedures, equipment, firearm, and console operation.
Ability to learn the use of firearms (qualify annually) and safety equipment.
Personal computer skills.
Good verbal and written communications skills.
Ability to use good judgment, deescalate and provide calm and rational direction.
Must be in good physical condition.
Must possess the physical ability to walk, run, stoop, kneel, carry and lift in order to perform assigned duties.
Must be available to work after standard office hours, weekends and holidays as needed for emergency situations and special event coverage.
A valid credit and/or background check will be required.
A criminal check will be done yearly for all security associates.
May be required to obtain a concealed carry permit dependent upon assignment.

Nice To Haves

Bachelor or technical school degree is preferred.

Responsibilities

Greeting and screening all visitors entering the facilities.
Patrolling the facilities and reporting or taking action to correct any breach of the company security policy.
Learning all functions of the Security Control Room, including database management and troubleshooting of computerized systems.
Learning functions of the Identification Center, including database management and production.
Proactively investigating crimes and unusual, suspicious or dangerous incidents and resolving these situations.
Executing life safety procedures to protect associates in various emergency situations.
Greeting all persons entering or calling the office buildings and providing requested information.
Enforcing company security and life safety policies.
Responding to emergency situations such as workplace violence, violent offenders, associates stranded in elevators, accidents, fires, medical emergencies, crimes in progress, and alarm notifications.
Assisting with emergency procedures and directing public safety officials.
Patrolling the buildings to provide physical security and safety protection for the facility and associates.
Responding immediately to radio calls to investigate alarms and emergency situations.
Patrolling the campus either on bike, foot or in a car.
Acting to protect lives and property and prevent criminal acts.
Providing a high level of customer contact.
Approaching suspicious persons, responding to crimes in progress or being involved in other life-threatening or dangerous situations.
Writing initial loss/stolen or incident reports for claims of loss or situations within the facilities.
Conducting follow-up investigations including reviewing documents, video, and talking with suspects and victims.
Assisting management with investigation of these situations.
Testifying in court, preparing reports for court and preserving evidence as needed.
Maintaining the facilities access control of associates by card key system.
Securing the facilities at the end of a workday and maintaining this secure mode until the facility is accessed for scheduled workday.
Operating the access control system to allow or deny access, creating access cards, creating system reports and maintaining the database.
Providing associates escorts to and from facilities.
Assisting with regularly scheduled building facility inspections of fire extinguishers, standpipe systems, public address systems, elevators and fire alarm systems.
Carrying a firearm when on duty (with proper approval) and qualifying annually.
Intervening in situations where there is imminent risk of harm to associates or customers (if armed).
Assisting with on-the-job training of new security associates at all locations.
Providing security awareness and new hire security training to the associate population.
Performing courier service to financial institutions for the Nationwide Companies.
Monitoring electronic protection systems including alarms, closed circuit television, access control, fire, elevator, intercom and other systems as assigned.
Dispatching security, public safety or other personnel to alarm conditions across the country from the alarm monitoring center.
Maintaining databases within these systems and providing reports from same.
Monitoring alarm systems across the country.
Maintaining, troubleshooting hardware systems.
Maintaining and modifying software and data.
Providing database and activity reports based on alarm activity.
Directing vendors during the install process.
Frequent communication with end users for training and problem resolution.
Performing other responsibilities as assigned.