Protective Services Officer Unarmed - St. Francis Downtown
About The Position
The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours facilities. The role includes participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and telephone calls for routine or emergency assistance. The officer protects patients, visitors, and employees through escorts, patrols, and mitigation of environmental safety hazards; monitors hospital activity using closed-circuit television; and intervenes in confrontations when appropriate. The role also enforces facility policies and documents duties through daily activity logs and incident reports. Employees may be assigned other job-related duties by their supervisor, subject to reasonable accommodation. The position is based at St. Francis Downtown and is scheduled for 40 hours per week on the night shift. Required qualifications include a high school diploma or GED, a valid driver's license, and required certifications and training within specified periods after hire. A vocational/technical degree and 1–2 years of security, law enforcement, or military experience are preferred.
Requirements
- High school diploma or GED.
- Valid driver's license.
- Obtain American Heart Association Basic Life Support (BLS) certification within 6 months of hire.
- Meet South Carolina Law Enforcement Division (SLED) licensure requirements (armed – Taser) within 6 months of hire and maintain licensure thereafter.
- Complete TASER Training certification within 60 days, in accordance with SLED guidelines.
- Complete Non-Violent Crisis Intervention Training within 6 months of hire.
- Basic skills using Microsoft Word.
- Proficiency in using, maintaining, and following safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in accordance with healthcare regulations and organizational policies.
- Technical skills in radio communication, report writing, surveillance systems, and access control software; ability to accurately document incidents and coordinate with clinical teams and law enforcement.
- Effective communication, active listening, empathy, and conflict resolution skills.
Nice To Haves
- Vocational/technical degree.
- 1–2 years of security, law enforcement, or military experience.
Responsibilities
- Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environmental safety hazards.
- Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
- Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
- Monitor hospital activity on closed-circuit television to identify escalating situations that may require protective services involvement.
- Intervene in patient, visitor, and staff confrontations as appropriate.
- Document duties performed, including completion of daily activity logs and incident reports.
- Respond to radio and telephone calls for routine or emergency assistance.
- Participate in investigations and detentions when warranted.
Benefits
- Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
- Tuition assistance, professional development, and continuing education support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
