Protective Services Officer Unarmed - St. Francis Eastside

Bon Secours Mercy Health • Greenville, SC

1d • Onsite

About The Position

The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours Medical Health facilities. The role includes participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and/or telephone calls for routine or emergency assistance.

The position protects patients, visitors, and employees; deters criminal activity through patrols; enforces facility policies; monitors closed-circuit television; intervenes in confrontations as appropriate; and documents activities and incidents. Employees may also be assigned other job-related duties by their supervisor, subject to reasonable accommodation.

The role requires a high school diploma or GED and a valid driver’s license. BLS Basic Life Support certification, South Carolina Law Enforcement Division licensure requirements, TASER certification, and Non-Violent Crisis Intervention Training must be completed within specified periods after hire. One to two years of security, law enforcement, or military experience and a vocational/technical degree are preferred.

Requirements

• High school diploma or GED.
• Valid driver’s license.
• BLS Basic Life Support certification from the American Heart Association within 6 months of hire.
• Meet South Carolina Law Enforcement Division licensure requirements (armed – Taser) within 6 months of hire and maintain licensure thereafter.
• Complete TASER Training certification within 60 days, in accordance with SLED guidelines.
• Complete Non-Violent Crisis Intervention Training within 6 months of hire.
• Basic skills using Microsoft Word.
• Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in alignment with healthcare regulations and organizational policies.
• Technical skills in radio communication, report writing, surveillance systems, and access control software, including accurate incident documentation and coordination with clinical teams and law enforcement.
• Effective communication, active listening, empathy, and conflict resolution.

Nice To Haves

• Vocational/technical degree.
• 1–2 years of security, law enforcement, or military experience.

Responsibilities

• Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment-of-care safety hazards.
• Deter criminal activity through routine patrols of hospital property, including parking lots and decks.
• Enforce policies such as parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
• Monitor hospital activity on closed-circuit television to identify escalating situations that may require Protective Services involvement.
• Intervene in patient, visitor, and/or staff confrontations as appropriate.
• Document duties performed, including completion of daily activity logs and incident reports.
• Respond to radio and/or telephone calls for routine and emergency assistance.
• Participate in investigations and detentions when warranted.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED