Protective Caseworker

ELDER SERVICES OF CAPE COD AND THE ISLANDS IN • South Dennis, MA

1d • Hybrid

About The Position

Elder Services of Cape Cod & the Islands (ESCCI) is a nonprofit, community-based organization serving elders in Barnstable, Dukes (except Gosnold), and Nantucket Counties. ESCCI promotes welfare, enhances quality of life, and maintains the dignity of elders through information and referral, advocacy, collaboration, service coordination, education, and direct services. The organization welcomes everyone without exception and is committed to equal employment opportunities.

The Protective Services Worker provides crisis intervention, advocacy, and management of service delivery to resolve crisis issues and protect the safety and security needs of older adults within program parameters. The schedule is Monday through Friday, 9 a.m. to 5 p.m., for 34 hours per week, with an unpaid one-hour lunch each day. Compensation is $37.36 per hour. The role requires daily travel throughout the service area for client work, training, and meetings, as well as occasional off-Cape travel. Options to work remotely one or two days per week depend on department needs; a four-day work week may be available after the probation period.

Requirements

• Ability to collaborate, take initiative, and provide and receive feedback.
• Ability to communicate, build rapport, and work with older adults and community resources.
• Ability to work independently and professionally.
• Excellent computer skills.
• Excellent verbal and written communication skills.
• Valid Massachusetts driver’s license and a car required.
• A master’s degree from an accredited school in social work, psychology, counseling, human development, nursing, or gerontology, plus at least one year of experience in counseling or case management, preferably in protective services or crisis intervention; OR a bachelor’s degree from an accredited school in one of those fields plus at least two years of experience.
• Ability to sit for prolonged periods at a desk and work on a computer.
• Ability to lift up to 20 pounds.

Nice To Haves

• Experience in protective services or crisis intervention is preferred.

Responsibilities

• Provide crisis intervention to older adults.
• Advocate for older adults.
• Manage service delivery to resolve crisis issues and protect clients’ safety and security.
• Travel throughout the service area for work, training, and meetings; occasional off-Cape travel is required.

Benefits

• Comprehensive health insurance with an employer-paid deductible; employees pay a portion of the premium through payroll deduction.
• Three weeks of vacation accrual.
• Three weeks of sick leave accrual.
• Five personal days, prorated for part-time employees.
• Twelve paid holidays.
• 403(b) retirement plan with a 6% employer salary contribution.
• Option to work one or two days remotely, based on department need.
• Option to work a four-day work week after completion of the probation period.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level