Prospect Performance Manager - CLE

Unifi • Cleveland, OH

5h • Onsite

About The Position

Prospect Airport Services is a leader in aviation support with decades of experience and operations at major airports. We are seeking individuals who are passionate, have integrity, and empathy to join our growing team. This role is responsible for supervising agents to ensure daily activities are performed safely and efficiently, managing dispatching agents and applicable equipment to their assigned flights and assignments.

Requirements

• High School diploma, GED or equivalent education.
• Must be at least 18 years of age.
• Possess a valid Driving License.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Nice To Haves

• One year of relevant work experience in the aviation or ground handling services industry.

Responsibilities

• Supervise team of leads and agents in passenger assistance duties.
• Responsible for shift schedule to include workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.
• Communicate with the manager concerning any problems or issues.
• Schedules and conducts shift meetings.
• Assists in the administration of payroll; completes shift paperwork and performs other administrative functions.
• Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.
• Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Benefits

• Competitive pay with daily access to earned wages.
• Comprehensive Medical, Dental and Vision Insurance for full-time employees who work 30 hours per week.
• Voluntary Additional Coverages through AFLAC: Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity.
• Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit.
• Paid Time Off (PTO) – Location specific leave policy.
• Exclusive Travel Discounts: ID90 Discount Program – Industry-exclusive deals on hotels, car rentals, cruises, and more!
• Concur – Discounted cars and hotels
• Tuition Discount with Purdue Global.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED