ProServices Program Analyst

Lowe's Companies, Inc.•Mooresville, NC

3d•Onsite

About The Position

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration. The primary purpose of this position is to support the rollout and execution of Pro Fulfillment Store (PFS) initiatives across multiple markets by coordinating operational readiness activities, conducting in-store assessments, and partnering with field and corporate teams to ensure successful program implementation. This role serves as a liaison between Store Operations, Supply Chain, Construction, Real Estate, and other business partners to support market launches, troubleshoot operational challenges, and drive alignment throughout all phases of the rollout process. The position requires strong communication, project coordination, and relationship-building skills, along with the ability to work independently in fast-paced field environments with significant travel requirements.

Requirements

Minimum travel requirement of 75% as a part of this role.
Associate degree Business Administration, Communication, Education/Training, or related field or equivalent years of experience in lieu of education requirement, if applicable
2 Years of Relevant professional experience

Nice To Haves

Bachelor’s degree Business Administration, Communication, Education/Training, or related field or equivalent years of experience in lieu of education requirement, if applicable
5 Years of Relevant professional experience

Responsibilities

Support the rollout and execution of Pro Fulfillment Store (PFS) initiatives across multiple markets by partnering with field teams, construction, supply chain, and store leadership.
Conduct on-site operational assessments of potential hub store locations to evaluate readiness, capacity, inventory flow, and overall alignment with program requirements.
Serve as a liaison between store operations, construction teams, and corporate support partners to ensure successful implementation and launch readiness of fulfillment initiatives.
Coordinate and support pre-launch activities including operational walkthroughs, issue identification, equipment readiness, associate training support, and go-live execution.
Partner cross-functionally with Real Estate, Supply Chain, Construction, Asset Protection, and Store Leadership teams to gather insights, communicate timelines, and support market activation planning.
Travel extensively to support in-market assessments, store readiness activities, and launch execution across assigned regions.
Troubleshoot operational challenges in real time and escalate or coordinate resolution efforts to minimize disruption and ensure successful program implementation.
Build strong relationships with field leadership and store teams to drive alignment, adoption, and operational consistency throughout all phases of the rollout process.
Utilize operational data, store feedback, and field observations to provide recommendations that support program effectiveness and continuous improvement initiatives.
Support multiple projects and market launches simultaneously in a fast-paced, highly collaborative environment.