Program Analyst

World Bank Group•Washington, DC

2d•Onsite

About The Position

Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world’s greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative change around the globe. For more information, visit www.worldbank.org. VPU Context: The World Bank Group’s (WBG) Ethics and Internal Justice Services Vice Presidency (EIJ) brings together, under a single umbrella, the WBG’s approach to values, ethics and the resolution of workplace conflict. EIJ’s vision is to foster a values-based workplace culture and help staff uphold the WBG’s ethical standards. EIJ provides an integrated, empathetic and efficient approach to resolving workplace conflict, allowing staff to focus with urgency on the WBG’s mission. EIJ’s work covers each of the five WBG institutions. https://www.worldbank.org/en/about/unit/ethics-and-internal-justice-services Unit Context: EIJ is seeking to recruit an Ethics & Compliance Learning Experience Associate to work in its Advisory, Training & Values Unit (ATV), and who will report to the Manager. ATV promotes development and application of ethical standards by all WBG staff. Custodian of the WBG Core Values and Code of Ethics, ATV provides advice, instruction and guidance on compliance with the Staff Rules and on ethical behaviors and conducts training and outreach for all WBG staff.

Requirements

Bachelor’s or Master’s degree with 2 years of experience or equivalent combination of education and experience.
2–4 years of hands-on experience in digital learning development or content production.
Design tools: Adobe Illustrator, Photoshop, InDesign, Canva, Procreate (or similar).
Video/animation: Adobe Premiere Pro, After Effects, Vyond (or similar).
Project and workflow tools: MS Planner or similar task management tools.
Data/analytics: Tableau, Power BI, advanced Excel.
Web/content tools: WordPress or similar platforms.
Experience developing interactive learning content (scenario-based modules, branching, knowledge checks).
Ability to translate policy or technical content into structured learning assets in consultation with subject matter experts.

Nice To Haves

WBG Culture Attributes: 1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. 2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact. 3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

Responsibilities

Lead the development and enhancement of innovative learning experiences, including micro-learning, scenario-based content, and interactive digital formats.
Produce and edit learning media assets (e.g., infographics, short videos, visual job aids), ensuring high-quality design, clarity, and consistency across products.
Translate technical ethics and compliance content into structured learning components, in consultation with subject matter experts, suitable for digital, facilitator-led, and self-paced formats.
Apply instructional design principles (e.g., learning objectives alignment, adult learning techniques) to refine and structure ethics and compliance learning materials.
Support the preparation and delivery of co-design workshops with practitioners, including synthesizing inputs into structured learning content and materials.
Maintain and update training materials to reflect the latest policies, Staff Directives, and agreed instructional frameworks.
Develop and standardize facilitator support materials, ensuring alignment with instructional design approaches and learning outcomes.
Design and administer structured survey instruments and contribute to learning analytics by synthesizing participant feedback into actionable summaries.
Support quality assurance of learning products, including reviewing content for instructional coherence, usability, and accessibility.
Schedule and prepare client meetings for training engagements and operational travel; capture objectives and requirements, administer training needs surveys, and tailor learning content and materials accordingly.
Conduct applied research on emerging learning technologies and methods (including AI-enabled learning tools) and translate findings into practical inputs for content development.