Prosecution College Aide
About The Position
The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for regulating for-hire transportation in New York City. The Prosecution Division is responsible for the prosecution of all summonses issued by the TLC. The Division includes the Court Unit, which investigates and prosecutes over 100,000 summonses annually, and the Consumer Complaint Unit, which initiates and prosecutes complaints filed by consumers. The Prosecution Division is seeking a qualified and motivated individual to join the Unit and contribute to the continued success of its operations by supporting the effective administration of prosecution-related functions. This internship offers the opportunity to gain firsthand experience supporting a team dedicated to protecting the riding public and ensuring compliance within New York City’s taxi industry. Interns will work alongside experienced professionals, contribute to active investigations, and develop valuable administrative, analytical, and customer service skills in a fast-paced environment.
Requirements
- Matriculation at an accredited college or graduate school.
- Employment is conditioned upon continuance as a student in a college or graduate school.
Nice To Haves
- Specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study (for Assignment Level II and III).
Responsibilities
- Retrieve and review For-Hire Vehicle (FHV) trip data to support case investigations.
- Prepare affirmations and other case-related documentation.
- Review and verify compliance documentation submitted by licensed bases.
- Respond to inquiries from base representatives, providing accurate information in a professional and courteous manner.
- Communicate with complainants and witnesses throughout the investigative process, utilizing strong customer service and communication skills.
- Coordinate with translation services to ensure effective communication.
- Perform a variety of administrative and operational support tasks assigned to assist the Prosecution Unit.
Benefits
- The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
