Proposal Writer II

Aflac, Incorporated•Norfolk, MA
•$55,000 - $80,000•Hybrid

About The Position

The Proposal Writer II role is within the Group Voluntary Benefits division. This position involves preparing high-quality RFP Spreadsheets, formal RFPs, customized proposals, presentations, and bids in conjunction with underwriters and sales professionals. The role also includes assisting with underwriting yearly renewals and reviewing individual account underwriting cases. Key responsibilities involve identifying process improvements, comprehending client requirements, researching and drafting RFP responses, coordinating with subject matter experts, and maintaining an archive of proposal documents. The position requires strong communication, problem-solving, and analytical skills, along with knowledge of Aflac's products and systems.

Requirements

  • Strong proficiency in editing, proofreading, and word processing
  • Exemplary oral, written, and interpersonal communications skills to effectively interact with internal and external customers
  • Problem-solving, analytical, and teamwork/facilitating skills
  • Ability to meet deadlines and do what it takes to get the job done
  • Knowledge of Aflac’s products and systems, procedures, policy data, benefit plans, company terminology, and field force
  • Proficiency and experience using Microsoft Office suite software
  • Bachelor's Degree In a related field
  • 2 years of work-related experience
  • Or an equivalent combination of education and experience

Nice To Haves

  • Experience writing in a business environment
  • Insurance industry experience
  • Experience supporting a sales function

Responsibilities

  • With limited supervision, prepares high-quality RFP Spreadsheets and formal RFPs, customized proposals, presentations, and bids working in conjunction with underwriters and sales professionals.
  • Observes and assists more experienced team members in underwriting yearly renewals of group cases and/or reviewing individual account underwriting cases based on thorough analysis of the group’s financial condition, participation percentage, type of industry, participating employee demographics, and past claim experience.
  • Identifies and communicates recommended improvements of processes and information for bid and proposal packages; comprehends prospective client requirements; researches and drafts responses to formal Request For Proposal (RFP) questions enhancing the responses to meet or exceed the client’s requirements positioning Aflac to win.
  • Coordinates with subject matter experts within marketing and other divisions in the enhancement of proposals to increase win rate; in partnership with the Underwriters, communicates bid information to sales personnel; assists to increase percentage of bids won.
  • Researches, compiles, writes, edits, and proofreads proposals, bids, and other written documents, as requested by the sales and management; validates contractual and documentation packages for quality, accuracy, persuasiveness, and compliance with company practices.
  • Integrates the various pieces of information gathered from all departments into a comprehensive presentation; creates and modifies graphics to convey ideas, methodologies, and approaches.
  • Maintains the internal archive of proposal documents, product information, correspondence, and other proposal information; organizes and maintains proposal and product data using print and electronic tools to ensure that current and accurate information is captured appropriately.
  • Provides research, administration, and coordination for all forms of proposal research; provides reports based on findings; locates statistical data and interprets in various formats to the team and/or management.
  • Resolves problems and answers questions from sales professionals pertaining to assigned proposals; works independently to analyze issues to determine best solutions; sets priorities, plans and organizes workload, and meets established deadlines; maintains consistent communication with the Underwriter and Aflac departments to ensure issues are resolved.
  • Assists in analyzing risk and financial data to underwrite new business opportunities for smaller or less complex group cases as needed; works closely with more experienced underwriters to learn Aflac’s products and processes.
  • Performs other duties as required.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Prescription drug coverage
  • Health care flexible spending
  • Dependent care flexible spending
  • Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
  • 401(k) plans
  • Annual bonuses
  • Opportunity to purchase company stock
  • 11 paid holidays
  • Up to 20 days PTO
  • State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
  • Other leaves of absence, if eligible
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