Property Tax System Support Technical Analyst

Harris County•Houston, TX

8d•Onsite

About The Position

Reporting to the System Support Assistant Director, the Property Tax System Support Technical Analyst provides technical and operational support to the Property Tax Division within the Harris County Tax Assessor-Collector's Office. The role supports accurate billing, data integrity, and system reliability through data analysis, system testing, and data-file processing, helping maintain the accuracy and functionality of the ACT property tax system and related workflows. The position processes property tax data from appraisal districts and other sources, manages statement production and mailing, supports users and system workflows, resolves data discrepancies, and generates reports and files for law firms and public requests. It is a full-time, in-office role performed primarily at a computer workstation. Work volume and deadlines can impose routine strain, and extended hours may occasionally be required during peak tax periods or special projects.

Requirements

Bachelor’s or associate degree in information technology, computer science, or management information systems, or five years of experience, or a combination of education and experience demonstrating the ability and skills to perform the core duties.
At least five years of work experience in a professional office environment, with experience in systems analysis, business analysis, or production support.
Proficiency in SQL, TOAD, Oracle, Monarch, FileZilla, and other data query tools, system navigation, and file management.
Ability to interpret and process complex data files from appraisal districts and third-party vendors.
Ability to maintain high accuracy in data processing, reporting, and documentation.
Strong organizational and time management skills to manage cyclical billing cycles and ad hoc requests.
Familiarity with regression testing methodologies and quality assurance practices.
High attention to detail, particularly with large data sets and mailing operations.
Ability to work independently while coordinating with cross-functional teams.
Strong written and verbal communication skills for responding to internal and external stakeholders.
Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel, and related applications for data analysis, documentation, and communication.
Ability to prioritize tasks, manage workflows, and meet deadlines in a fast-paced, high-volume setting.
Qualifying education, experience, knowledge, and skills must be documented on the job application; resume information is supporting documentation only, and “See Resume” will not be accepted.
Subject to a criminal history check; relevant convictions will be considered and may not automatically disqualify the candidate.
Employment may be contingent on passing a drug screen and meeting other standards.

Nice To Haves

General experience with SQL, TOAD, Oracle, and different file transfer programs.
Basic knowledge of the property tax appraisal and collection process.

Responsibilities

Import monthly property tax data from Harris, Fort Bend, and Montgomery CADs into the ACT system.
Load and verify updates from law firms and internal files, including payment plans, write-offs, and escheatments.
Prepare and mail current-year, prior-year, and delinquent property tax statements.
Coordinate statement production and mailing with external vendors.
Manage annual mortgage company notifications and process returned mail to maintain accurate records.
Analyze and resolve property tax data discrepancies using SQL and database tools.
Perform system testing and validation before code migrations.
Provide ACT system support, including password resets and work order tracking.
Generate and distribute delinquent data files for law firms and public requests.
Assist with billing inquiries and appraisal district value discrepancies.
Perform other related duties as assigned.