Property Staff Accountant ("Contador/a")

Azul Hospitality•Phoenix, AZ
•Onsite

About The Position

The Property Staff Accountant assists and supports the Accounting Manager with maintaining and controlling the hotel's financial operations. Depending on ownership procedures and direction, the role may cover accounts receivable and payable, reconciliations, hotel deposits, change for cashiers, daily revenue reporting, group and catering payment processing and tracking, and accounting support for Sales and Operations. The position may also assist with recruiting, onboarding, and training new hires. The role coordinates onsite accounting functions and serves as a liaison for corporate accounting requests. It supports compliance with property procedures, applicable laws, and accounting standards; maintains financial and contractual records; manages receivables and payables; reviews daily revenue and charges; prepares deposits and aging reports; and researches guest, vendor, and credit-card billing questions or disputes. Attendance at operations and leadership meetings may be required. The position is based at the AC Element Phoenix City North in Phoenix, Arizona, as part of the pre-opening team for a dual-brand hotel scheduled to open in Q4 2026. The environment is primarily indoors, with moderate temperatures controlled by office environmental systems. The role involves regular attendance and may require varying schedules to reflect hotel business needs, as well as attendance at scheduled training sessions and meetings.

Requirements

  • High school diploma or equivalent education required.
  • At least 2 years of accounting experience required.
  • Ability to speak, read, write, and understand the primary language used in the workplace.
  • Good verbal, written, and electronic communication skills.
  • Considerable knowledge of complex mathematical calculations and computer programs.
  • Excellent customer-relations skills.
  • Detail orientation and outstanding organizational and communication skills.
  • Intermediate computer skills, including intermediate Excel skills such as VLOOKUPs and Pivot Tables.
  • Knowledge of computer programs and mathematics.
  • Ability to work effectively with internal and external customers, including using patience, tact, and diplomacy to gather accurate information and resolve conflicts.
  • Knowledge of the basic functions of Windows OS, MS Office, PMS, PBX, key systems, and POS.
  • Self-driven ability to work independently.
  • Ability to provide and maintain a valid driver's license, as the position may require operating motorized and electric vehicles.
  • Ability to perform the job's essential functions with or without reasonable accommodation.
  • Ability to sit at a desk for up to eight hours per day; walk and stand during the rest of the workday; and lift up to 45 pounds as needed.
  • Ability to perform tasks involving grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing, and to use hearing, listening, and visual abilities.
  • Finger dexterity to operate office equipment, including computers, printers, a 10-key adding machine, multi-line touch-tone phone, filing cabinets, fax machines, photocopiers, and a dolly.
  • Regular attendance and attendance at scheduled training sessions and meetings.

Nice To Haves

  • Bachelor's degree preferred.
  • Property-level hospitality accounting experience strongly preferred.

Responsibilities

  • Coordinate all onsite accounting functions and act as a liaison for corporate accounting requests.
  • Ensure administrative procedures are in place and functioning effectively, and comply with property policies, procedures, applicable laws, and accounting standards.
  • Prepare invoices and statements for direct-bill accounts, group reservation block attrition, and credit-card-guaranteed no-shows, and process payments received.
  • Maintain supporting documentation and files for outstanding receivables and paid bills; prepare and send payment-request letters for overdue accounts.
  • Review and maintain accurate files on contractual obligations.
  • Reconcile vendor statements and resolve discrepancies.
  • Ensure accounts receivable billings are sent promptly with supporting documentation.
  • Ensure collection and payment of applicable local, state, and federal taxes; advise department management about operational adjustments needed due to tax-code revisions; prepare the monthly tax-exempt worksheet and backup.
  • Prepare, code, and enter invoices for approval, matching packing slips and purchase orders to invoices.
  • Maintain accurate accounting files for vendor inquiries and proactively manage accounts payable and receivable to maximize cash flow.
  • Prepare daily accounts receivable balance recaps and 30/60/90+ day aging reports for review.
  • Prepare daily deposits and provide change to cashiers when needed.
  • Review the Night Audit Daily Revenue Report before sending it to the General Manager, Director of Finance, or corporate office.
  • Maintain logs for month-end requirements.
  • Communicate and audit compliance with cash-handling and credit policies.
  • Audit banquet and miscellaneous charges posted to master accounts for accuracy.
  • Audit the city ledger weekly and inform the Accounting Manager and General Manager of credit risks or potential write-offs.
  • Handle guest credit requests, confirm receipt of invoices, and assist with guest inquiries.
  • Research and respond to credit-card-company inquiries and chargebacks, documenting and maintaining related files.
  • Review guest-ledger and checked-out folios with outstanding or credit balances to determine whether a credit or bill should be issued.
  • Research disputed charges, attempt to resolve disputes, provide documentation supporting billing accuracy, or issue credits as needed.
  • Attend operations and leadership meetings when required.
  • Assist with guest inquiries and train new staff on the property, standard operating procedures, and policies.
  • Follow company safety and security policies; report maintenance problems, hazards, accidents, or injuries; and complete safety training and certifications.
  • Maintain a clean and professional appearance, protect confidential information and company assets, and build positive working relationships.
  • Perform other reasonable duties as requested by direct or indirect supervisors.

Benefits

  • Competitive compensation and performance-based rewards.
  • Comprehensive employee benefits package designed to support well-being.
  • Career growth and advancement opportunities.
  • Collaborative and supportive team culture.
  • Professional experience with recognized hospitality brands.
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