A/R Staff Accountant

Precision Door Service•Woodinville, WA

About The Position

The A/R Staff Accountant owns the full accounts receivable cycle for both the commercial and residential sides of Precision Garage Door Service, a multi-branch garage door sales, installation and service company. The role covers invoicing, cash application, collections and A/R reporting across all branches. Commercial receivables involve builders, general contractors and property managers on credit terms, including job-based billing, retainage and lien deadlines. Residential receivables are high-volume and fast-moving, involving technician-collected payments in the field, card and financing transactions, and same-day invoicing. The role manages both workflows and keeps each accurate and current. The position prepares and issues commercial invoices, sets up commercial accounts, tracks notices and lien deadlines, submits invoices through customer portals, reconciles job billing, and collects on commercial accounts. For residential accounts, it reviews field invoices, reconciles technician-collected payments and financing, follows up on unpaid balances, processes refunds and credits, and works with branch teams to resolve billing disputes. The role also applies payments, clears unapplied cash and credits, prepares A/R aging reports, owns A/R month-end close and reconciliations, supports sales tax accuracy and audits, documents procedures, recommends improvements, and helps train branch staff.

Requirements

Minimum 7 years of hands-on accounts receivable experience, including full-cycle billing, cash application and collections.
Experience managing both B2B commercial receivables on terms and B2C residential point-of-service receivables; home services, construction, trades or distribution experience is ideal.
Working knowledge of construction-style billing, including progress billing, retainage, change orders, lien notices and waivers.
Solid grasp of GAAP as it applies to A/R, revenue, customer deposits and bad debt reserves.
Ability to independently reconcile the A/R subledger to the general ledger.
Proficiency with QuickBooks and a field service platform; advanced Excel skills, including pivot tables and lookups; and experience with AI.
Professional, persistent collections style and comfort communicating with both general contractors' A/P departments and homeowners.
High accuracy, strong follow-through and ability to handle daily volume across multiple branches without supervision.

Nice To Haves

Associate's or Bachelor's degree in accounting, finance or a related field; equivalent experience is considered.
Multi-location or multi-state experience, including sales tax across jurisdictions.
Experience with customer billing portals such as Textura, Procore or Ariba, and consumer financing programs.
Experience in a fast-growing, multi-branch company, with a track record of tightening processes and reducing DSO.
Experience with ServiceTitan, the preferred field service platform.

Responsibilities

Prepare and issue commercial job invoices, including progress billings, AIA-style pay applications, change orders and retainage.
Set up new commercial accounts, including credit applications, credit limits, payment terms, tax exemption certificates and W-9s.
Track preliminary notices, lien deadlines and lien waivers by state, and escalate at-risk balances before lien rights expire.
Submit invoices through builder, general contractor and property management portals, and quickly resolve rejections.
Reconcile job billing to contracts, purchase orders and completed work with project managers and the commercial sales team.
Collect on commercial accounts through statements, calls and payment plans, and recommend credit holds.
Review and post daily residential invoices from the field service system and confirm every completed job is invoiced.
Reconcile technician-collected card, check and cash payments, and consumer financing fundings, to bank and merchant statements each day.
Follow up on unpaid residential balances, declined cards, returned checks and open financing approvals.
Process refunds, chargebacks, and warranty or goodwill credits with proper approval and documentation.
Work with dispatch, customer service and branch managers to resolve billing disputes at first contact.
Apply all incoming ACH, check, lockbox, card and financing payments accurately on the day received, and clear unapplied cash and credits.
Prepare weekly A/R aging by segment and branch, including collection notes and a past-due action list.
Own A/R month-end close, including subledger-to-GL reconciliation, bad debt reserve analysis, write-off recommendations, and deferred revenue and customer deposit reconciliations.
Support sales tax accuracy on invoices across jurisdictions and maintain exemption records.
Provide audit and lender support, including aging detail, confirmations and documentation requests.
Document A/R procedures, recommend process and system improvements, and help train branch staff on billing and payment handling.