Hualalai Villas & Homes Property Services Manager
Four Seasons Hotels and Resorts•Hualalai, HI
•$68,300 - $82,000•Onsite
About The Position
Hualālai Villas & Homes offers a residential experience that feels both private and fully supported. Homeowners and guests rely on the team to care for their homes and create a sense of ease, whether they are in residence or away. As a Property Services Manager, you are part of that trust. You work closely with homeowners, supporting their homes and preferences while leading a team that ensures every detail is handled with care. The role is hands-on, relationship-driven, and requires a strong sense of ownership.
Requirements
- Experience in property management, vacation rentals, or hospitality operations
- Previous experience leading and supporting a team
- A service-driven approach with strong judgment and problem-solving ability
- Comfort building relationships with homeowners, guests, and team members
- Strong organization and the ability to manage multiple priorities
- Familiarity with computer systems, spreadsheets, and reporting tools
- Adaptability and a willingness to take initiative
- Valid work authorization and ability to obtain a Hawai‘i Real Estate Sales License within one year
Responsibilities
- Oversee the day-to-day care and condition of residences, ensuring homes are consistently maintained and ready for use
- Lead and support a team of property services employees, providing direction, guidance, and ongoing development
- Build relationships with homeowners, understanding preferences and supporting their individual needs over time
- Coordinate maintenance, repairs, and projects, working closely with vendors and internal teams to keep work moving forward
- Conduct walkthroughs, inspections, and arrival preparations to keep homes well cared for
- Respond to homeowner requests and questions, providing support with in-home systems and day-to-day needs
- Support scheduling and staffing to ensure consistent coverage across the operation
- Maintain clear records within the property management system
- Work closely with leadership across Hualalai Villas & Homes and the broader resort team
Benefits
- Salary Range: $68,300 - $82,000
- An on-site Physical Therapist
- 24-hour access to Indoor and Outdoor Gym
- Holiday, Vacation & Sick pay
- Robust Benefit Plan
- Company Match 401K Plan
- Laundered Employee Uniform
- Free employee meals prepared by the Four Seasons Culinary ‘Ohana
- Complimentary stays at Four Seasons Worldwide
- Training and Development Opportunities
- Employee Recognition Programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
