Part Time Property Receptionist

Fairstead ESC•Philipsburg, PA

2d•Onsite

About The Position

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country, owning and managing over 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing. The company believes affordable housing should be thoughtfully designed, professionally managed, and responsibly operated, aiming to create and preserve housing that serves residents while delivering long-term value. Fairstead challenges industry norms through a tech-forward, entrepreneurial approach, embracing digital transformation, data-driven decision-making, and emerging technologies like AI to build scalable systems. Fairstead is looking for a receptionist to perform a variety of administrative and clerical tasks. This role will serve as the first point of contact for the property and provide administrative support for the on-site team, handling the flow of people and ensuring all responsibilities are completed accurately, with high quality, and in a timely manner.

Requirements

High school graduate or equivalent.
One year of office assistant or customer service experience.
Strong written, verbal communication and interpersonal skills.
Ability to multi-task, strong attention to detail and be well-organized in a fast-paced environment.
Excellent customer service and communication skills.
Exceptional time management skills.
Able to effectively present information and respond to questions from management, vendors, and associates.
Adhere to tight deadlines and quick turnaround for deliverables.
Ability to work collaboratively in a dynamic environment where adaptability is imperative.
Strong written and oral skills.
Accurate with a strong attention to detail.
Proficient in Microsoft Office Suite.

Responsibilities

Maintains records, documentation, and files, particularly more complex or sensitive files.
Type letters and memos.
Track visits and calls.
Oversees telephone services, email correspondence, and mail distribution.
Answer phones pleasantly, adhering to the phone techniques as stipulated in the policy and procedures manual.
Assist in taking work requests and expediting their completion; maintaining records as stated in the policy and procedures manual.
Maintain courteous communications with residents, applicants, and representatives of other companies.
Directs office activities and functions to maintain efficiency and compliance with company policies.
Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
Maintains office supplies inventory.
Performs other related duties as required.

Benefits

Generous employer contribution for Medical Insurance through Meritain Health.
Employer Paid Vision Plans.
Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
12+ paid Holidays.
15 days of PTO.
7 Sick days.
Employer Paid Life Insurance.
Flexible Spending Account.
Nationwide Pet Insurance.
Disability Insurance.
Laser Correction Discount.
Employee Discounts on appliances, apparel, and more.