Property Quality Control Associate

McKinley Companies LLC•Ann Arbor, MI

8d•$60,000 - $70,000

About The Position

McKinley is seeking a detail-oriented and proactive Property Quality Control Associate to help ensure its communities meet high standards of safety, quality, and operational excellence. The role works with onsite teams and leadership to identify risks, improve property conditions, and promote safety and accountability across multiple communities. It combines onsite property inspections with administrative work, data analysis, and reporting, and offers the opportunity to influence property safety, quality, and performance and support the company's Mission Zero Losses initiative.

Requirements

3–5 years of experience in property management, facilities, maintenance, quality assurance, safety compliance, or a related field.
Knowledge of property maintenance standards, safety regulations, inspections, and risk management practices.
Familiarity with OSHA requirements, Fair Housing regulations, and applicable building codes.
Advanced Microsoft Excel skills, including pivot tables, lookup functions, and dashboards.
Proficiency in Microsoft Office and experience with property management systems or other business applications.
Strong analytical and problem-solving skills, including identifying trends, assessing risks, and recommending practical solutions.
Excellent written and verbal communication skills, including preparing reports and communicating findings to leadership.
Strong organizational skills and ability to manage multiple priorities and follow through on corrective actions.
Ability to work independently, exercise sound judgment, and prioritize concerns based on potential safety risks.
Comfort using technology and AI tools to support reporting and data analysis.
Valid driver's license and reliable transportation.
Ability to access various areas of apartment communities to complete inspections and evaluate property conditions.
Ability to stand, walk, sit, bend, stoop, crouch, kneel, reach, and climb stairs as needed.
Ability to lift up to 25 pounds occasionally, 50 pounds frequently, and 100 pounds occasionally.

Nice To Haves

Experience conducting inspections, identifying deficiencies, coordinating corrective actions, or leading improvement initiatives.
Bilingual English/Spanish skills.

Responsibilities

Conduct quality control and safety inspections of apartments, common areas, amenities, balconies, building exteriors, and other property spaces.
Inspect life safety equipment and systems, including fire extinguishers, fire alarm panels, suppression systems, Auto-Out devices, emergency exits, stairwells, and pools.
Identify safety hazards, maintenance deficiencies, compliance concerns, and opportunities to improve property conditions.
Evaluate potential risks and recommend corrective actions, including temporarily closing areas when immediate safety concerns exist.
Lead quality control and safety improvement initiatives across company communities.
Partner with onsite teams to develop corrective action plans, monitor progress, and ensure identified issues are resolved.
Review preventive maintenance programs, inspection records, certifications, OSHA documentation, safety data sheets, and other required compliance records.
Support Risk Management investigations involving property damage, resident incidents, workplace injuries, fires, and other significant events.
Assist with insurance carrier inspections, loss control initiatives, and emergency preparedness planning.
Prepare detailed inspection reports, document findings, and provide recommendations to community leadership and Risk Management.
Analyze inspection results, incidents, work orders, and operational data to identify trends, recurring issues, and opportunities for improvement.
Develop and maintain reporting tools, Excel trackers, dashboards, and scorecards to monitor property performance and compliance.
Maintain accurate inspection records, audit forms, procedures, schedules, and supporting documentation.
Collaborate with Community Managers, Regional Directors, Maintenance, Facilities, and Risk Management to promote safety, accountability, and continuous improvement.
Coach and support onsite teams on safety expectations, compliance requirements, and corrective action practices.
Use company-approved technology and AI tools for reporting, data analysis, and process improvements while maintaining confidentiality.