Spring 2027 Property Operations Co-op
About The Position
Groma is seeking highly-motivated and organized co-ops to join their property operations team. The Property Operations Co-op will play a crucial role in overseeing the day-to-day operational tasks of their residential real estate portfolio, as well as handle corporate-level administrative responsibilities. This multifaceted role requires a proactive individual with exceptional communication, organizational, and problem-solving skills. The successful candidate will collaborate across various elements of the Property Operations department, including property management, maintenance, construction, and leasing.
Requirements
- 1+ years of experience in customer service or hospitality positions
- Strong computer and Excel skills
- Excellent communication and interpersonal skills, must be very comfortable talking on the phone
- Ability to work independently and as part of a team
- Diligent and efficient documentation, task, and schedule management skills
Nice To Haves
- experience in the real estate, construction, or property management industries is a plus
- Google Suite experience preferred
Responsibilities
- Field inbound calls, emails, and resident portal requests and inquiries
- Perform on-site property inspections quarterly and for apartment turnovers
- Perform monthly outstanding balances audit for rent collections
- Perform monthly billing for completed work orders
- Collaborate with maintenance on the scheduling and follow-up of maintenance tasks
- Assist with the move-in and move-out processes
- Execute apartment showings for prospective residents
- Coordinate showing requests and third-party real estate agent showings
- Assist with subletting and lease assignment process for current residents
- Assist in reviewing rental applications for prospective renters
- Assist with the onboarding of new acquisitions to the portfolio
- Assist with the implementation of policies and procedures across the property operations team
- Participate in property operations meetings and projects
Benefits
- Fully covered commuter passes for bus, subway, boat, or commuter rail
- Competitive paid time off policy, 4 company holidays within co-op cycle
- In-office gym and roof deck
- Comprehensive catering, snack, and beverage program
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
