Property Manager

BXP, Inc.•San Francisco, CA

9d•Hybrid

About The Position

The Property Manager is responsible for managing the property/portfolio to enhance long-term value. This role involves providing day-to-day direction and supervision related to general operations and maintenance, life safety and security, loss prevention, tenant relations, landscaping, tenant construction, and parking facilities.

Requirements

BA/BS degree required, preferably in business administration or a real estate-related field.
A minimum of 5 years of property management experience required.
Working knowledge of local building and fire codes.
Working knowledge of all building systems including HVAC, electrical, plumbing, and vertical transportation.
Working knowledge of security and life safety protocols.
Ability to work autonomously and as a productive member of a team.
Ability to organize and coordinate work efficiently, set priorities, and motivate others.
Ability to work in a fast-paced environment and deal effectively with multiple, simultaneous deadlines and projects.
Excellent written and oral communication skills.
Excellent interpersonal skills.
Excellent problem-solving skills and use of resources.
Proficiency with Microsoft Office Applications.
Willingness to learn and adapt to latest property technologies and tools.
Flexibility with schedule.

Nice To Haves

Prior Class A commercial office property management experience and familiarity with operating a multi-tenant office building strongly desired.
Certification as Real Property Administrator (RPA) and/or Certified Property Manager (CPM) preferred.
Continuing education toward LEED certification highly desirable.

Responsibilities

Develop and implement the annual operating and CapEx budgets, ensuring net operating income (NOI) goals are met. This includes formulating and submitting quarterly accruals, budget reforecasts, providing explanations for variances, and required financial reporting.
Manage and oversee CapEx projects in assigned properties.
Solicit, negotiate, and administer service contracts, participating in regionwide and/or multi-building RFPs and bidding processes.
Review and authorize purchase orders and payments to vendors in accordance with company policy.
Assist in fee revenue pursuit and generation, such as parking opportunities, amenity space monetization, and miscellaneous license fees.
Develop and maintain strong business relationships with tenants, vendors, and the local business community.
Actively participate in the collections process by communicating with tenants and appropriate regional staff.
Maintain frequent contact with tenants to improve service delivery and client satisfaction.
Review tenant alteration plans and confirm all required documentation is obtained.
Provide additional services to tenants and enhance work order revenue.
Regularly inspect tenant spaces, mechanical areas, grounds, and common areas of the property.
Provide leadership, mentorship, and direction to the property team, including developing strategic goals, assigning work, and training.
Maintain familiarity with all sections of leases related to operating provisions, services, expenses, tenant use, and landlord obligations.
Engage contractors with sufficient technical expertise to service the property according to lease requirements and company standards.
Meet regularly with cleaning, maintenance, and security contractors to review work quality and contract adherence.
Oversee the timely execution of the BP Loss Control Program and Emergency Response Planning, ensuring employees are trained and materials are updated.
Investigate and report all accidents/property damage to appropriate management and authorities.
Manage property-level sustainability programs, including energy management, recycling, and conservation efforts.
Assist the BP Leasing Group as required, including conducting leasing tours.
Monitor the status of vendor insurance certificate requirements.
Maintain a working knowledge of Company databases and informational/reporting tools.
Attend and participate in BOMA and industry-related meetings and events.
Perform other duties as assigned.
Perform other duties and special projects as assigned for region/building specific functions.