Property Manager-Lenox Club

Bernstein Management Corporation•Arlington, VA

About The Position

The Property Manager is responsible for all phases of apartment building operations and management for The Lenox Club in Arlington, an approximately 386-unit property. The role carries out duties in a timely and cost-effective manner and supports senior management in resolving building-related issues. The Property Manager leads and develops the property team, supports leasing and resident retention, manages vendors, oversees building inspections, and works to increase income and control operating costs. Excellent attendance is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Requirements

At least three to four years of property management experience.
At least one year of experience managing a team.
High school diploma.
Yardi experience.
Proficiency in Microsoft Office.
Detail-oriented, with strong analytical and problem-solving skills.
Strong time-management and organizational skills.
Ability to effectively manage a team and work in a fast-paced, multi-entity environment.
Ability to multitask, follow through, and work under pressure.
Ability to communicate effectively and contribute effectively as a team member.
Ability to respond to others' needs in a timely and courteous manner.
Excellent attendance.

Responsibilities

Ensure team members perform optimally and are motivated and engaged; provide ongoing feedback and coaching to develop them.
Recruit and retain a service-oriented, business-minded property management team; set goals, foster collaboration, recognize contributions, and support career development.
Promote BMC's core values of service, teamwork, and continuous improvement.
Increase income and minimize operating costs through cost-control and revenue-improvement programs; review monthly financial reports and actual performance against budget.
Implement or direct implementation of company policies and procedures and ensure compliance.
Build real estate industry relationships that benefit the company and support its marketing goals.
Promote a leasing and resident-retention culture at the property.
Collaborate with the Revenue Management team on rent setting and property positioning; review lease expirations and make-ready costs to minimize turnover costs.
Help establish pricing strategies and develop and implement rent renewal strategies and sales and marketing plans to maximize rental income.
Maintain current knowledge of the market, rents, trends, and demographics.
Schedule authorized contractors and vendors to prepare vacant apartments for move-in and monitor work in progress.
Perform cost analyses and comparisons when required; ensure vendor work is effective, efficient, and safe; approve invoices for payment.
Respond to resident concerns and after-hours issues promptly and professionally; address noise complaints in writing.
Prepare and send resident correspondence using RentCafe; encourage resident retention through relationship-building and customer service.
Oversee physical inspections of all property areas for health, safety, risk management, asset preservation, customer service, and company standards.
Recommend and assist with implementing capital improvements.
Perform other duties as assigned or as trained and qualified.