Property Manager-Lenox Club

Bernstein Management Corporation•Arlington, VA

4d•$82,000 - $90,000•Onsite

About The Position

Bernstein Management Corporation (BMC) is hiring a Property Manager for The Lenox Club, an approximately 386-unit apartment community in Arlington. The Property Manager is responsible for all phases of apartment building operations and management, carrying out duties in a timely and cost-effective manner and supporting senior management in resolving building-related issues. The role leads and develops the property team, promotes BMC’s service, teamwork, and continuous-improvement values, and works to increase income and control costs. It oversees leasing and marketing strategy, vendor performance, resident relations, and property inspections, while ensuring compliance with company policies and standards.

Requirements

At least three to four years of property management experience.
At least one year of experience managing a team.
High school diploma.
Experience with Yardi property management accounting software.
Proficiency in Microsoft Office.
Detail-oriented, with strong analytical and problem-solving skills.
Strong time-management and organizational skills.
Ability to effectively manage a team and contribute as a team member.
Ability to work in a fast-paced, multi-entity environment, multitask, and follow through.
Ability to work under pressure and communicate effectively.
Ability to respond to others’ needs in a timely and courteous manner.

Responsibilities

Lead, motivate, and develop property team members through feedback, coaching, goal-setting, recognition, and career-path support.
Recruit and retain service-oriented, business-minded property management professionals and foster a collaborative work environment.
Promote BMC’s core values of service, teamwork, and continuous improvement.
Increase income and minimize operating costs through effective cost-control and revenue-improvement programs.
Review monthly financial reports and actual performance against budget.
Implement and oversee compliance with company policies and procedures.
Build real estate industry relationships that benefit the company and support its marketing goals.
Promote a sales culture focused on leasing apartments and retaining residents.
Collaborate with Revenue Management on rent-setting and property positioning; review pricing regularly, considering lease expirations and make-ready costs.
Help establish pricing strategies and develop rent-renewal, sales, and marketing plans to maximize rental income.
Maintain current knowledge of the market, rents, trends, and demographics.
Schedule authorized contractors and vendors to prepare vacant apartments and monitor work in progress.
Conduct cost analyses and comparisons when required; ensure vendor work is effective, efficient, and safe; approve invoices for payment.
Respond to resident concerns and after-hours issues promptly, professionally, and respectfully.
Address noise complaints in writing and prepare resident correspondence using RentCafe.
Encourage resident retention through relationship-building and excellent customer service.
Oversee inspections of all property areas for health, safety, risk management, asset preservation, customer service, and company standards.
Recommend and assist with executing needed capital improvements.
Perform other duties as assigned or as trained and qualified.
Maintain excellent attendance to perform the essential functions of the position.