Temporary Property Manager

People's Self-Help Housing•Guadalupe, CA

11h•Onsite

About The Position

This is a temporary Property Manager position. The role involves all duties related to processing tenant applications, including marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining a waiting list, showing apartments, and reviewing lease contracts with tenants. The Property Manager will also be responsible for annually re-certifying tenants, reinforcing lease agreements, addendums, and house rules, and preparing for audits. This role includes assigning tasks, reviewing and approving timecards for key holders, collecting rents, posting to a database, making bank deposits, and maintaining tenant and unit files in accordance with regulations and within a timely manner. If applicable, the role involves collecting laundry money, rolling, and depositing it on a regular basis. The Property Manager will perform move-in inspections with tenants, re-reviewing leases and house rules, and instructing on the use of appliances. They will also perform move-out inspections in coordination with the Portfolio Manager and/or Facilities/Maintenance Manager, arrange for re-keying of front door locks, and process security deposit refunds in a timely manner, ensuring repairs/maintenance needs are met promptly for quick re-renting. The role also includes assisting with periodic inspections, processing accounts payable weekly, attending appropriate training classes and seminars for required certifications, preparing various weekly and monthly reports, and working within the approved operating budget. Processing work orders, tracking preventive maintenance, and processing purchase requests are also key responsibilities. Maintaining a maintenance file for each unit, checking community spaces, grounds, mailboxes, and parking areas for cleanliness and safety daily, and maintaining control of keys for apartments and common areas, assisting tenants with lockouts are also part of the duties. The Property Manager may be required to live on-site as a condition of employment, depending on various factors. Additional duties include maintaining the community room calendar, reviewing cleaning policies, security deposit and other rules with tenants, accepting and refunding deposits for community space use, and working with Health and Community Services Departments, Portfolio Managers, and local agencies to coordinate self-sufficiency programs and recreational activities. Preparing for emergencies by mapping gas shutoff valves, water, and escape routes is also required. Other duties as assigned.

Requirements

General computer literacy
Proficiency in Microsoft Office, especially in Word and Excel
Strong verbal and written communication skills
Ability to work with people of all cultures and economic status
Bilingual (English/Spanish) may be required and is always highly preferred
Ability to provide professional and courteous customer service
Works collaboratively in a team environment
Ability to prioritize, multitask and meet deadlines autonomously
Experience working in an office environment and using office equipment
Experience in affordable housing property management highly desired
Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
Valid CA driver’s license, proof of auto insurance and access to a reliable vehicle.

Nice To Haves

Bilingual (English/Spanish)

Responsibilities

Processing tenant applications including marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining waiting list, showing apartments and reviewing lease contracts with tenants.
Annually re-certifying tenants as well as reinforcing lease, addendums, house rules, etc.
Review and prepare for audits.
Assign tasks, review and approve timecards for the Key holders.
Collect rents, post to database, make bank deposits and maintain tenant and unit files in accordance with regulations and within a timely manner.
If applicable, collect laundry money, roll and deposit on a regular basis.
Perform move-in inspections with tenants; re-review lease and house rules and with the new tenants and instruct on the use of appliances, etc.
Perform move-out inspections in coordination with Portfolio Manager and/or Facilities/Maintenance Manager. Arrange for re-keying of front door locks. Process security deposit refunds in a timely manner. Make sure any repairs/maintenance needs are made as quickly as possible so that the unit can be re-rented as soon as possible.
Assist with periodic inspections.
Process accounts payable on a weekly basis.
Attend appropriate training classes and seminars to stay current with appropriate property required certification.
Prepare various weekly and monthly reports as required.
Work within the approved operating budget.
Process work orders by notifying maintenance staff, landscape staff or an outside provider as instructed, of needed repairs. Track preventive maintenance. Process purchase requests and approval forms.
Maintain a maintenance file for each unit to maintain warranty information, track and schedule preventative maintenance required and performed.
Check community spaces, grounds, mailboxes and parking areas for cleanliness and safety on a daily basis.
Maintain control of keys for apartments and common areas. Assist tenants with lockouts.
Assist tenants in organizing typical cultural and national celebrations.
Property Managers may be required by management to live on site as a condition of employment.
Maintain the community room calendar, if applicable. Review the cleaning policy, security deposit and other rules with tenants. Accept and refund deposits for appropriate use of community space.
Work with the Health and Community Services Department, the Portfolio Manager and local agencies to coordinate self-sufficiency programs and recreational activities for tenants, if applicable.
If applicable, advise tenants on accessing public and private social services.
Prepare for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
Other duties as assigned.