Property Manager

Align PropertiesFond du Lac, WI
Onsite

About The Position

The Property Manager (PM) is responsible for assisting in maintaining maximum occupancy of the property, controlling expenses and staying within the property’s operating budget, delinquency/collections procedures, resident satisfaction/retention, and addressing maintenance issues and upkeep of the grounds and office areas. This position requires some travel as necessary to various properties in the market. The Property Manager will represent the team, community, and the company in a polite and professional manner at all times.

Requirements

  • High school diploma or equivalent, required.
  • Intermediate experience with Microsoft Office (Word, Excel, Outlook, Teams) & Property Management Software, required.
  • Valid driver’s license, ability to drive and insurance required, as applicable.
  • Ability to communicate clearly with others orally and in writing.
  • Able to read and comprehend simple instructions, correspondence, & memos.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Strong leadership skills.

Nice To Haves

  • Three to five years of related property management experience preferred.
  • Supervisory experience preferred.
  • Some college or trade school, preferred.
  • LIHTC/ Affordable housing knowledge, preferred.
  • ARM, CAM, HCCP, TCS or equivalent, preferred.
  • YARDI experience, preferred.

Responsibilities

  • Maintain maximum occupancy of the property.
  • Control expenses and stay within the property’s operating budget.
  • Manage delinquency/collections procedures.
  • Ensure resident satisfaction/retention.
  • Oversee maintenance issues and upkeep of the grounds and office areas.
  • Adhere to company policies and local, state, and federal laws, including Fair Housing requirements.
  • Ensure on-site adherence to property funding regulations (e.g., LIHTC Compliance, HOME rule, etc.) and explain program rules to prospects, applicants, and residents.
  • Process all new resident move-in files and resident re-certifications in a timely manner according to Section 42/LIHTC guidelines.
  • Manage the long-term financial performance of property assets.
  • Implement and utilize tools like the Budget Control Log to manage expenditures.
  • Assist in the creation of the property’s financial budget annually.
  • Assess and enforce late fees, community rules, and policies.
  • Collect rents and other monies due from residents, reconcile payments accurately on the same day they are received.
  • Follow up with vendors to ensure services are received per the scope of work.
  • Perform basic accounting functions in software, including payable entries, charge batches, and future lease charge adjustments.
  • Understand and utilize the marketing plan for the community.
  • Collect and analyze market survey data to maximize the community’s position in the local market.
  • Complete regular physical property inspections and aid in developing and executing the community upkeep plan.
  • Regularly clean the office area.
  • Coach, support, and develop site staff.
  • Coordinate with maintenance staff to manage unit turn workflows, balancing leasing demands, budgetary constraints, and competing maintenance needs.
  • Ensure the quality of unit turns is consistent with company expectations.
  • Perform other duties as assigned by supervisor.
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