Property Manager

GWR Management LLC•Texas City, TX

4h•Onsite

About The Position

Bi-lingual required (English/Spanish). This role is for a 128-unit property located in Texas City. The Property Manager administers and maintains all phases of community operations, including personnel functions, community maintenance, monitoring market conditions, budget control, and advertising. This position requires effective resident relations and resolution of resident issues. The role involves hiring, training, evaluating, and supervising on-site employees, conducting staff meetings, supporting marketing efforts, analyzing market conditions, overseeing leasing programs, reviewing resident applications, ensuring compliance with policies and procedures, understanding Fair Housing principles and state landlord-tenant laws, managing the community operating budget, processing invoices, preparing payroll, and monitoring maintenance activities. The Property Manager must also maintain open communication with staff and supervisors, represent the company professionally, and perform other duties as assigned.

Requirements

Bilingual (English/Spanish)
One Saturday per month required
A high school diploma or equivalent is required
A minimum of two years residential or commercial property management experience, including supervisory responsibilities
Excellent communication, organizational and leadership skills
Marketing and budgeting experience
Experience with OneSite and OPS property management and/or accounting software
Customer service background desirable.
Basic arithmetic skills are necessary.
Excellent communication and organizational skills are necessary.
Able to operate a computer with internet and email capabilities, telephone, fax, and copier.
Must have a valid driver’s license, vehicle, good driving record, and insurance
Pre-employment background screen is required

Nice To Haves

Assistant Manager wanting to take the next step in your career
Experienced in managing storage facilities

Responsibilities

Administers and maintains all phases of community operations.
Hires, trains, evaluates and supervises all on-site employees under the direction of the Regional Manager.
Coaches and counsels on-site employees and offers promotion recommendations.
Prepares and conducts performance reviews and recommends salary increases.
Handles disciplinary action, including terminations, completes counseling summaries and communicates status to the Supervisor.
Conducts community staff meetings on a regular basis.
Supports the overall marketing efforts and monitors outside marketing, online marketing and posts to social media.
Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community.
Oversees, develops and participates in various leasing programs to ensure their success.
Reviews, approves or denies resident applications consistent with rental criteria for the property.
Ensures that staff is implementing residential retention and renewal programs.
Ensures the completion of various daily, weekly, and monthly reports, in a timely and accurate manner.
Ensures compliance with policies and procedures.
Understands and applies principles of Fair Housing.
Responsible for understanding state landlord-tenant laws.
Prepares and follows guidelines of the community operating budget.
Ensures accuracy of financial reporting and prepares financial report documents as required by Regional Manager.
Processes and approves the payment of all invoices.
Prepares all payroll and online related attendance activity of staff accurately and in a timely manner.
Maintains a record of regular and consistent attendance.
Completes and submits monthly commission spreadsheets to Regional Manager in a timely manner.
Responsible for ensuring that all files for commissions are complete and accurate.
Monitors the maintenance activities to ensure resident requests and preventive maintenance programs are being performed according to GWR Management standards.
Reports or offers recommendations for community capital improvements or repairs through budget development process and implementation.
Consistently monitors emails for pertinent information and responds in a timely manner to appropriate persons.
Maintains professional email etiquette at all times.
Maintains open and clear communications with the community staff and Supervisor.
Assists other on-site employees as needed.
Strives to continuously meet or exceed resident satisfaction.
Attends and participates in training programs as requested.
Insures all on-site staff has completed necessary courses in a timely manner.
Attends and monitors various community recreational and social activities.
Represents the Company in a professional manner at all times.
Consistently maintains a professional, courteous attitude when dealing with residents, subordinates, coworkers and the general public.
Performs other duties as assigned.