Property Manager

Sound•Tukwila, WA

2d•$28 - $32•Onsite

About The Position

Sound Behavioral Health is growing and we are hiring a property manager! This is a on-site position based split between two sites in the North Seattle Area and Tukwila. Sound offers a stimulating and supportive working environment, excellent and abundant supervision, and opportunities for professional growth in a strengths-based organization. Our team members are focused on demonstrating compassion, patience, and understanding when treating clients. We believe in and advocate for Diversity, Equity, Justice, and Inclusion for our team and clients. The property manager is responsible for occupancy, rental collections, and resident customer service, supporting Sound's housing operations. The manager ensures compliance with all applicable housing, regulatory agencies, and federal, state, and local laws and maintains an acceptable and supportive environment for all residents.

Requirements

High School diploma or equivalent.
Experience managing Tax Credit and HUD properties required.
Working knowledge of HUD compliance for 202/8, PRAC 811 and Tax Credit properties.
Strong commitment to working on behalf of homeless individuals with a mental illness, substance abuse disorders and criminal histories.
Excellent diplomacy skills, with ability to work with bureaucracies; creative problem-solving and conflict resolution skills.
Proficiency with Microsoft applications, including Word, Excel, and Outlook; experience with property management databases; Yardi knowledge preferred.
Excellent verbal and written communication and personal interaction skills, with an emphasis on customer service and support.
Excellent time management and organizational skills; detail oriented with consistently accurate results.
Ability to manage crises effectively.
Strong general office, bookkeeping and sales skills.
Ability to develop and maintain strong professional relationships with team members at all levels, clients, and vendors, and with varying educational, ethnic, professional and economic backgrounds.
Ability to work effectively with minimal supervision, manage multiple duties and priorities, and maintain high standards for accuracy, productivity, and confidentiality.
Ability to function as a member of a team, leading within the scope of the position and contributing whenever possible.
Washington driver's license and insurable driving record required.
Must pass a criminal background check.

Nice To Haves

Bachelor's degree in business or related field preferred.
At least three years' previous related work experience in property management, on-site residential management or as a leasing agent preferred.

Responsibilities

Assists with the collection and recording of rents and deposits.
Conducts collection actions with delinquent residents, which include lease termination and legal action.
Interviews prospective tenants and records information to ascertain needs and qualifications.
Assists with credit and background checks for prospective residents.
Shows available units to prospective tenants.
Inspects apartments during move-in and move-outs; conducts routine periodic walk-throughs in units and on the properties.
Helps to maintain properties through tenant interactions and facilities maintenance.
Conducts move-in orientation for new residents.
Enforces lease and housing policies, including posting/issuing tenant non-compliance notices.
Attends housing meetings with clinical and facilities teams to exchange housing information.
Strives for good resident/management relations to retain residents.
Works with the Housing team to fill vacancies and manage existing tenants.
Completes all documents required for resident and property files; maintains leasing records.
Reviews tenant files for accuracy and completeness.
Performs administrative duties which include composing letters, posting rents, and completing data entry for all charges, deposits and new lease information.
Addresses the concerns of current and prospective residents in a friendly and professional manner; responds quickly and appropriately to emergencies.
Arranges maintenance/facility requests for housing units, as needed.
Anticipates resident needs.
Complies with the Fair Housing and related laws.
Leads team efforts with respect to the local and federal inspection process.
Completes assigned special projects, independently or as a contributor to or lead of a project team.
Performs other duties as assigned.
Establishes and maintains positive, ethical, and professional working relationships with the Housing Operations team, facilities team, clinical staff, accounting department, Sound management and team members, clients, tenants, government officials, inspectors, vendors, and other professionals.

Benefits

Medical, Dental & Vision Insurance: Premium 100% paid by Sound for team member and child coverage to age 26, depending on plan selected. Spouse/Domestic Partner coverage available at team member’s cost.
Life Insurance (2x annual salary + additional $25,000): paid by Sound
Long Term Disability Insurance (60% monthly salary): paid by Sound
Retirement Plan: Sound contributes 3% to team member’s plan; team member is 100% vested.
Retirement Plan - 401(k) Plan, pre-tax and/or Roth: team member may contribute to their own plan.
Health Savings Account: Sound contributes $1,133.33 (individual) or $2,266.67 (family) for eligible team members, pro-rated for new hires in first year.
Flexible Spending Accounts: for health care and dependent day care costs (pre-tax)
EAP: Employee Assistance Plan
Vacation: 18 days per year, increasing with years of service
Holidays: 9 days per year
Sick Leave: 12 days per year
Bereavement Leave: for death in the family
Parking: Free at all Sound sites
Training: Free in-house professional training and $400 annually + 3 paid days approved off-site training
Service Award: at 5, 10, 15, 20, 25, 30, 35 & 40 years of service