Property Manager

CIty of Everett Housing Authority•Everett, WA

25d•Onsite

About The Position

The Everett Housing Authority (EHA) is seeking a full-time Property Manager to oversee the daily operations of specified properties, buildings, and programs. This role involves managing subsidized and affordable housing, ensuring rental compliance, handling vacancy management, reviewing property performance, and monitoring related services. The Property Manager will also assist with compliance of agency rules, program requirements, and regulations from various funding sources. A key aspect of this role is supervising assigned staff and upholding professional standards.

Requirements

Knowledge of challenges associated with the needs of low-income, elderly and/or disabled persons.
Knowledge of issues related to the importance of diversity.
Knowledge of public housing or affordable housing or facility/maintenance management.
Proficiency in the use of computer and software applications such as Outlook, Word, Excel, etc.
Perform basic math skills and have attention to detail to ensure accuracy of regulated contracts, forms, and programs.
Research, analyze, and interpret large amounts of information.
Proficiently use computer and ten key calculator.
Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.
Work professionally and effectively with program participants, co-workers, social service agencies, and the general public, while ensuring compliance with program requirements and accuracy of work product.
Work independently within organizational parameters.
Develop, control and monitor budgets.
Demonstrate strong organizational skills including prioritizing, ensuring accuracy, multitasking, and handling interruptions appropriately.
Train, supervise, evaluate and discipline employees.
Adapts to changing business needs, conditions, and work responsibilities; responds to change with a positive attitude and willingness to learn new ways to accomplish work activities and objectives.
Speak and understand English and follow oral and written directions.
Present oral reports effectively.
Develop letters, memoranda, reports, leases and legal papers using grammatically correct English.
Able to drive a vehicle.
Ability to learn Yardi and other specialized property management or related software programs.
Bachelor’s degree in a related field or four years of combined formal equivalent education in public administration, community development, social services, human services, sociology or related field, PLUS three years of closely related experience working in residential property management and one year of supervisory and management experience.
OR Six years of closely related experience working in residential property management, PLUS one year of lead, training, guidance, supervisory, or management experience.
Fair Housing Certification or ability to obtain one within 90 days.
Professional certification in Managing Public Housing and/or Low Income Housing Tax Credit and/or Senior Housing or be willing to obtain one or more of the certification(s) within one year.

Nice To Haves

Assisted living, public housing management, tax credit compliance/management, Section 8 project-based management, or service-enriched housing experience.
Fluency in Russian, Ukrainian, Vietnamese, Korean, Arabic or Spanish language.
Prior housing authority or affordable housing work experience.

Responsibilities

Oversees day-to-day operations of assigned properties.
Supervises assigned site-based maintenance staff and oversees preventative, routine, and extraordinary maintenance of assigned properties.
Supervises program staff, utilizing adaptive management skills to train, supervise, and evaluate performance.
Reviews and initiates hiring for assigned staff.
Assists with the development of property-based operating budgets and monitors spending and implementation.
Responsible for rent collection and maximizing rent revenue.
Assists with the development, implementation, monitoring, and updating of long-term property-based asset management plans, including replacement schedules and capital improvements.
Assists with management and monitoring of vendor contracts, bidding, and performance.
Oversees marketing and vacancy management functions for assigned properties.
Ensures compliance with EHA policies, all funder regulations, partnership agreements, financing covenants, and other legal requirements.
Performs and audits annual and interim income re-certifications.
Enforces tenant lease compliance and related agency policy and procedures.
Exercises judgment in initiating, facilitating, and providing oversight for the eviction process, including investigating and documenting case materials for legal representation.
Inspects assigned properties, common areas, and tenant units regularly to ensure physical integrity, market competitiveness, and desirable street appeal.
Addresses resident concerns and complaints promptly and appropriately.
Participates in the After Hour On Call rotation and responds to emergencies.
Attends, supports, and/or facilitates property meetings.
Ensures compliance with safety regulations, OSHA, WISHA, L&I, and agency policies.
Attends approved professional development seminars and/or workshops.
Maintains compliance with EHA Personnel Policies and union contracts.
Works in cooperation with the Resident Services Department to resolve resident concerns and maximize successful tenancies.
Works with Resident Council(s) and/or tenant associations and supports tenant activities and programs.
Develops probation and annual performance evaluations on all staff for discussion with Supervisor.
Annually inspects all resident units at assigned properties and conducts quarterly property inspections.