Property Manager

United Payroll, LLC•Syracuse, NY

9d•$85,000 - $90,000•Onsite

About The Position

The United Group of Companies, Inc. is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Their mission is to develop, build, and acquire vibrant communities where residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. They are recognized as a Top Workplaces USA employer and their management company, United Plus Property Management (UPPM), has earned the Accredited Management Organization (AMO®) of the Year Award for 2024. This role is for a full-time Property Manager at The Treasury, a multi-family housing community in Syracuse, NY.

Requirements

Supervisory experience with both leasing and maintenance staff.
3-5 years of experience in residential property management.
Experience with software such as Entrata, CRM, etc.
Demonstrates integrity on a personal and professional level.
Exceptional communication, sales, and negotiation skills.
Ability to solve problems involving residents and challenging situations.

Nice To Haves

Professional designations, i.e. Certified Professional Manager (CPM), Accredited Residential Manager (ARM), or equivalent industry designation.

Responsibilities

Creates and executes the property’s Annual and 90-day Marketing + Leasing Plans in collaboration with the Marketing Department.
Coordinates and disseminates timely communication for scheduled events.
Provides continual sales and leasing training to all leasing and sales staff.
Prepares regular market surveys and shops competition regularly.
Prepares weekly and monthly reports.
Reviews all rental applications and lease forms for accuracy and compliance with resident policy.
Prepares the property's annual budget in conjunction with the Regional Manager and Property Accountant.
Monitors budget performance and reports variances.
Assists Property Accountant with monthly financial reporting and variance explanations.
Prepares purchase orders and inputs all invoices into Entrata.
Reports payroll information to the Corporate office / Human Resources.
Supervises inventory of all equipment and supplies.
Manages the property's Petty Cash.
Provides leadership to staff and residents by following company procedures and demonstrating a professional image.
Works with the Regional Manager to maximize NOI and align property operations with owner goals.
Creates and drives new revenue streams to achieve and exceed goals.
Ensures consistent and high-quality execution of resident retention programming (SUN® program).
Ensures resident files are accurate, complete, and maintained according to operating guidelines.
Administers rent collection programs consistently to ensure revenue is collected within operating standards.
Manages the resident complaint log and seeks assistance from the Regional Manager when needed.
Manages move-ins and move-outs, ensuring proper communication with site staff.
Regularly evaluates maintenance operations for cost efficiency of staffing and preventative maintenance.
Conducts detailed inspections of the physical plant, reports deficiencies, and ensures corrective action is taken.
Audits service requests performed by site staff.
Performs regular inspections of maintenance work and adjusts maintenance schedules as needed.
Evaluates and approves decisions for physical repair, replacement, and/or improvements consistent with the capital improvement plan.
Maintains knowledge of the current status and conditions of all vacant apartments.
Performs regular inspections of common areas, grounds, and the exterior of the building.
Supervises vacant apartment make-ready procedures and ensures staff productivity.
Directs or makes recommendations to the Maintenance Supervisor for physical repairs and improvements.
Directs, approves, or makes recommendations for supplies, materials, and equipment.
Trains staff members on the Company’s standard operating procedures and policies.
Ensures staff training is consistently administered and that staff are knowledgeable.
Coordinates and ensures site staff is trained properly in Yardi.
Upholds standards for employee training, United’s Pure Safety training, and industry-specific training.
Responsible for ensuring staffing levels align with business needs.
Supervises on-site personnel and manages all aspects of personnel management (scheduling, time/attendance, payroll, discipline).
Manages employee training and development.
Hires and terminates employees in accordance with established guidelines.
Conducts formal employee performance evaluations and makes recommendations for promotions/salary increases.
Actively participates in, follows, and enforces safety and health programs.
Resolves questions and approves/recommends expenditures to correct unsafe conditions.
Conducts regular safety inspections of work sites to ensure safe practices and conditions.
Performs safety inspections and reviews reports, making or obtaining corrections as required.
Conducts regular safety meetings with employees.
Investigates accidents and assists with accident report completion.
Ensures specific safety programs (e.g., hazard communication, bloodborne pathogens) are implemented and complied with.
Reviews safety-related disciplinary actions with employees.

Benefits

Medical – 3 insurance plans with HSA options
Dental
Vision
Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans
401K Retirement Plan with Company Match
Employee Assistance Program
United Concierge Medicine (24/7 telemedicine service, including Mental Health)
Calm App premium subscription
Learning Care Group (childcare tuition discount)
Dependent Care FSA
Tuition Assistance Program
Personal Time Off (24 Hours)
Sick Time (56 Hours)
Vacation Time (80 Hours, escalating based on years of service up to 160 Hours)
10 Company Paid Holidays