Property Manager - Cascade Homes

King County Housing Authority•Kent, WA

1d•Hybrid

About The Position

King County Housing Authority is hiring a Property Manager for its Cascade Homes portfolio in Kent, Washington. The Property Manager performs complex administrative, operational, and supervisory work overseeing an assigned property portfolio. The role is responsible for efficient, compliant, and cost-effective operations while providing high-quality housing and services to residents. The position oversees leasing activities, including applications, move-ins and move-outs, and recertifications; ensures compliance with regulations and policies; manages budgets, rent administration, expenditures, reporting, and records; supervises staff; and coordinates maintenance, vendors, inspections, and capital improvements. The Property Manager also serves as a primary contact for residents, responding to inquiries, resolving complex concerns, and supporting positive community relationships. After initial onboarding, the role may be performed remotely up to 20% of the time or on a compressed work week, subject to KCHA's flexible work arrangements and regular review based on business and program needs. Travel between property sites is required.

Requirements

Associate or technical degree and considerable (3+ to 5 years) experience in property management, asset management, or affordable housing programs, or an equivalent combination of education and experience.
Ability to supervise staff, including coaching, mentoring, and providing leadership in a dynamic work environment.
Ability to work independently and collaboratively, build effective working relationships, exchange ideas, and address issues constructively.
Ability to prepare and maintain accurate manual and electronic records and reports with attention to detail.
Ability to adapt to changing business needs and responsibilities with a positive attitude and willingness to learn.
Ability to analyze problems, identify alternative solutions and consequences, and implement recommendations in support of goals.
Strong organizational skills, including prioritizing, maintaining accuracy, multitasking, managing interruptions, and completing assignments effectively and on time.
Effective written and oral communication skills for clear, timely communication with individuals and internal and external organizations.
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, and with the Internet.
Commitment to a work environment that embraces diversity, equity, and inclusion and treats others with respect.
Consent to and pass required assessments.
A valid driver's license, an acceptable driving record at appointment, and maintenance of an acceptable driving record throughout employment.
Ability to meet the physical requirements of the classification, with appropriate mobility, balance, coordination, vision, hearing, and dexterity.

Responsibilities

Respond to inquiries, explain housing options, address resident complaints and concerns, and facilitate resident meetings.
Process applications and move-in and move-out paperwork; show units; complete inspections and leasing signings; screen applicants; and meet with Central Application Center candidates.
Conduct annual and interim recertifications to ensure compliance.
Maintain tenancy, leasing, rent collection, rules and regulations, notices, vacancy and upgrade tracking, leasing and real estate documents, property records, and resident correspondence.
Perform tenant accounting; submit check requests; code invoices and expenditures; assist with budget preparation and adjustments; prepare monthly variance reports and security deposit refunds; adjust tenant accounts and rents; negotiate and prepare rent payment agreements; and prepare and mail late-rent legal notices.
Recruit, select, assign, direct, train, and inspect staff; coach, counsel, reward, discipline, and evaluate performance; create schedules; and recommend personnel actions.
Develop annual operating budgets and monitor property financial performance; ensure expenditures are correctly coded; submit variance reports and make budget adjustments; review and approve payments; and oversee purchase orders.
Schedule system testing and inspections; conduct building, property, and unit inspections; procure goods and services; address potential hazards; obtain routine maintenance contracts; recommend capital improvement projects; and schedule special projects.
Work with representatives from other departments on resident issues and capital construction projects.
Prepare property management reports and attend departmental meetings, manufactured housing training, professional housing seminars, and workshops; maintain knowledge of regulations and legal guidelines.
Travel between property sites.
Perform other duties as assigned.