Property Manager PT

Pivotal Housing Partners LLCHarvey, IL
Onsite

About The Position

Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market – one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents. We are able to provide high quality properties and customer service because of the commitment to excellence by all of outstanding team members. If you hold yourself to a high set of standards, embrace a positive service-minded demeanor, enjoy working through shifting priorities, and want to join a fulfilling environment with growth opportunity, Pivotal has an outstanding position for you. As our Property Manager (we call them Community Managers" because you are taking care of the community (people, pets, and things) -- not just a property or an asset), you will be responsible for the day-to-day operations of the community, including compliance, operations, concierge resident service, and financial performance, while assisting in the management and maintenance of all facets of assigned apartment communities.

Requirements

  • 1+ years of property management experience, specializing in Tax Credit
  • Exceptional communication and customer service skills
  • Curiosity, critical thinking, and problem solving skills
  • Knows their way around a computer, from a simple cut/paste to scanning documents and managing electronic files
  • Agile and flexible
  • Has an eye for what would attract a potential resident to our property
  • Has an eye on the competition
  • Thirsty for knowledge

Nice To Haves

  • Prior experience with YARDI preferred
  • Embraces technology, including mobile app technology, and have a spirit of continuous improvement.
  • Eager to try new systems and appreciate using technology to connect further vs. replacing interaction

Responsibilities

  • Responsible for the day-to-day operations of the community, including compliance, operations, concierge resident service, and financial performance.
  • Assisting in the management and maintenance of all facets of assigned apartment communities.
  • Takes pride and ownership in the optimum performance of the property in areas such as people management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements and information reporting.
  • Managing electronic files.
  • Meeting resident needs.
  • Keeping the community looking its best at all times.
  • Understanding and appreciating the budget and guidelines.
  • Staying on top of industry and regulatory guidelines.
  • Guiding, directing, and training team members.
  • Bringing concerns to light proactively and providing coaching and support with clear expectations to set the team up for success.

Benefits

  • Eligibility for semi-annual merit increases: January and July
  • GET PAID EVERY FRIDAY
  • 401(k) plan with company match
  • Company-paid holidays that fall on your scheduled workdays
  • Weekly accrual of Paid Time Off
  • Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
  • Professional development assistance
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