Property Manager at Raleigh Scholls

Affinity Property Management • Portland, OR

3d • Onsite

About The Position

The Property Manager is responsible for overseeing the daily operations of the Raleigh Scholls Apartments, a 157-unit property. This role involves managing administrative and maintenance staff, ensuring financial targets are met, and maintaining high resident satisfaction. The position requires a proactive approach to advertising, leasing, rent collection, and vendor management, while also focusing on resident retention and issue resolution. The Property Manager will report to the Portfolio Manager and play a key role in cultivating the investment and operational success of the property.

Requirements

• Authorization to work in the United States
• High School Diploma or equivalent
• 2+ years of experience in multi-family property management
• 1+ years of experience in staff supervision
• Proficient in Microsoft Office Applications including Outlook, Word, and Excel
• Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development

Nice To Haves

• Yardi Voyager and CRM experience preferred

Responsibilities

• Comply with all Fair Housing and Equal Housing Opportunities requirements and appropriate state landlord/tenant statutes.
• Ensure timely and accurate submission of individual and team payroll and commissions.
• Complete weekly, monthly, quarterly, and year-end reports as required.
• Consult with legal counsel and attend court hearings as needed.
• Attend training and development seminars.
• Advertise and promote the property.
• Utilize industry-specific software for lead management.
• Provide tours to prospective and current residents.
• Complete the full cycle lease process with prospective residents.
• Ensure compliance with renter’s insurance.
• Review rental rates and concessions with the Portfolio Manager.
• Maintain resident occupancy of 95%.
• Ensure the timely collection of rent and other ancillary revenue.
• Manage the delinquency process.
• Manage petty cash account.
• Manage and process vendor invoices.
• Generate renewal offer letters and manage renewal leases after review with the Portfolio Manager.
• Monitor expenditures to keep in compliance with the operating budget.
• Manage the turnover workflow, including scheduling and management of vendors, conducting pre/post move-out inspections, and make-ready inspections.
• Assist the Portfolio Manager with preparing the annual budget.
• Engage with prospective and current tenants using a professional and courteous approach.
• Navigate priority changes to respond to and resolve unforeseen issues or emergencies.
• Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions.
• Complete quality assurance calls following up on completed work orders.
• Facilitate resident events.
• Guide the performance of all administrative staff through clear instruction, training, coaching, and performance management.
• Guide the performance of all maintenance staff through clear instruction, training, coaching, and performance management.
• Conduct staff meetings on a regular basis.
• Other duties as assigned by the Portfolio Manager.

Benefits

• Medical insurance at no cost to the employee
• Dental insurance at no cost to the employee
• Supplemental insurance available at employee expense (Vision Insurance, Life and AD&D Insurance, Critical Illness Insurance, Accident Protection Plan Insurance, Hospital Indemnity Protection Plan Insurance)
• 401k auto enrollment program
• Life Balance Program access for associate-only discounts
• Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
• 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day)
• Monthly phone allowance of $50.00
• 20% employee rent discount available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED