Property Manager at Forest Ridge

Affinity Property ManagementSalem, OR
$33 - $35Hybrid

About The Position

The Property Manager at Forest Ridge is responsible for overseeing the day-to-day operations of the apartment complex, ensuring compliance with all relevant laws and company policies, and maintaining high levels of resident satisfaction and property occupancy. This role involves managing administrative, financial, and operational aspects of the property, as well as leading and developing the on-site team.

Requirements

  • Authorization to work in the United States.
  • High School Diploma or equivalent.
  • 2+ years of experience in multi-family property management.
  • 1+ years of experience in staff supervision.
  • Proficient in Microsoft Office Applications including Outlook, Word, and Excel.
  • Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development.

Nice To Haves

  • Yardi Voyager and CRM experience preferred.

Responsibilities

  • Comply with all Fair Housing and Equal Housing Opportunities requirements.
  • Comply with appropriate state landlord/tenant statutes.
  • Ensure timely and accurate submission of individual and team payroll and commissions.
  • Complete weekly, monthly, quarterly, and year-end reports.
  • Consult with legal counsel and attend court hearings as needed.
  • Attend training and development seminars.
  • Advertise and promote the property.
  • Utilize industry-specific software for lead management.
  • Provide tours to prospective and current residents.
  • Complete the full cycle lease process with prospective residents.
  • Ensure compliance with renter’s insurance.
  • Review rental rates and concessions with the Portfolio Manager.
  • Maintain resident occupancy of 95%.
  • Ensure the timely collection of rent and other ancillary revenue.
  • Manage the delinquency process.
  • Manage the petty cash account.
  • Manage and process vendor invoices.
  • Generate renewal offer letters and manage renewal leases after review with the Portfolio Manager.
  • Monitor expenditures to ensure compliance with the operating budget.
  • Manage the turnover workflow, including scheduling and management of vendors, conducting pre/post move-out inspections, and make-ready inspections.
  • Assist the Portfolio Manager with preparing the annual budget.
  • Engage with prospective and current tenants professionally and courteously.
  • Respond to and resolve unforeseen issues or emergencies, navigating priority changes.
  • Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions.
  • Complete quality assurance calls following up on completed work orders.
  • Facilitate resident events.
  • Guide the performance of all administrative staff through clear instruction, training, coaching, and performance management.
  • Guide the performance of all maintenance staff through clear instruction, training, coaching, and performance management.
  • Conduct regular staff meetings.

Benefits

  • Competitive hourly pay range of $33.00-$35.00 DOE
  • Monthly phone allowance of $50.00
  • Quarterly bonus opportunities
  • 20% rent discount; subject to availability
  • Complimentary apartment at Lakeview Park
  • Medical insurance at no cost to the employee
  • Dental insurance at no cost to the employee
  • Supplemental insurance available at employee expense (Vision Insurance, Life and AD&D Insurance, Critical Illness Insurance, Accident Protection Plan Insurance, Hospital Indemnity Protection Plan Insurance)
  • 401k auto enrollment program
  • Life Balance Program access for associate-only discounts
  • Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
  • 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day)
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