Property Manager(Remote-US Based Company)

GC Realty & Development

2d • $8 - $12 • Remote

About The Position

GC Realty & Development is a Chicago property management firm that has grown to manage 1,500 units for over 600 private investors since 2003. They are aiming to expand to 3,500 units in the next three years. This role is for a Property Manager who will work fully remote from Colombia, managing relationships with US property investors. The Property Manager will be the primary point of contact for assigned property owners, handling onboarding, daily communication, financial reviews, owner approvals, and coordinating with leasing, maintenance, and finance departments. The role requires negotiation skills, the ability to decline owner requests when necessary, and composure in complex situations.

Requirements

• Minimum 3 years of US Property Management experience managing US residential property owners or residents, either directly for a US company or through a BPO on a US account. Local property administration outside the US does not qualify.
• Advanced written and spoken English (C1 or C2 level).
• Experience holding client relationships directly, not just supporting someone who did.
• Ability to make daily judgment calls without waiting for approval.
• Comfortable reading owner statements, explaining ROI, and walking an owner through a statement correction.
• Experience telling a client no, delivering bad news, and holding your position when pushed back.
• Working knowledge of US Residential Maintenance, including work order evaluation, routine inspections, preventive maintenance, emergency repairs, and contractor coordination.
• Hands-on experience with AppFolio, Buildium, Rent Manager, Propertyware, or Yardi (AppFolio preferred).
• Familiarity with US Housing Regulations (Illinois and Chicago specific law will be trained).
• Proactive, calm under pressure, and sharp attention to detail.
• Must have a modern computer, stable high-speed internet with a backup connection, and a dedicated quiet workspace.

Nice To Haves

• Experience with AppFolio software is preferred.

Responsibilities

• Serve as the primary point of contact for assigned property owners.
• Handle onboarding, day-to-day communication, financial reviews, and owner approvals.
• Coordinate with leasing, maintenance, and finance departments to ensure smooth operations.
• Negotiate with owners and communicate decisions clearly.
• Reply to all owner communications (email, calls, texts) within 2 hours during business hours.
• Achieve first call resolution for owner issues.
• Conduct scheduled quarterly check-in calls with every owner in the portfolio.
• Deliver the GC Realty Experience™ in every interaction.
• Execute proactive monthly communication regarding inspections, delinquency, and vacancies.
• Keep owners informed about issues, next steps, and outcomes.
• Review owner statements and property financials, explaining ROI, concessions, and statement corrections.
• Handle owner concessions up to $250 when appropriate.
• Obtain owner approvals for work orders, turnovers, and capital expenditures.
• Support owner collections and owner draws with professionalism and transparency.
• Coordinate on delinquency, notice to vacate, and security deposit disposition.

Benefits

• Hourly pay: $8.00 to $12.00 USD per hour, paid weekly, based on experience.
• Performance-based monthly bonus: Up to 20% of base pay.
• 10 days Paid Time Off (PTO).
• 7 US holidays paid.
• Paid birthday off, or any paid day during the birthday month.
• Book club: Get paid up to $500.00 USD per year for reading.
• Referral Program: $1,000 bonus for referring a hired team member.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed