Property Manager

Shelter Corporation•Lake Worth Beach, FL

12h•Onsite

About The Position

The Real Estate Manager is responsible for all property operations and team member management at their assigned property or properties, providing superior customer service to residents and excellent stewardship of the owner's asset. This position has accountability for maintaining the smooth flow of operations, supervising and providing direction to site staff, and ensuring the financial success of their assigned property.

Requirements

High school diploma or equivalent
Experience managing communities of 100+ units for a professional property management company
4+ years of supervisory experience in leading and motivating teams to meet goals
Excellent leadership and management skills, including effective relationship building both within and outside the organization
Exceptional interpersonal skills with the ability to communicate effectively with a wide range of people
Ability to demonstrate good judgment, problem solving, and decision-making skills
Strong organizational skills
Ability to maintain a professional and polished image
Ability to effectively use, leverage, and learn technology platforms.
Exceptional customer service and communication skills
Ability to develop, understand, and adhere to a budget
Ability to multi-task and work well under pressure

Nice To Haves

Tax credit and section 8 experience preferred
Experience with Yardi software preferred

Responsibilities

Directly supervising all on-site staff to include office, maintenance, and grounds/caretaking personnel
Handling and resolving resident concerns in a timely and customer friendly manner
Successful marketing of the apartment community including building relationships with local businesses and corporate outreach
Understanding and upholding company policies and procedures as well as identifying and developing process improvements
Understanding and ensuring adherence to all state and federal regulations surrounding housing, employment, and, if applicable, affordable housing programs
Financial reporting, including owners' reports and budget creation
Understanding and adhering to established property budgets, communicating effectively and proactively with Operations Leadership if the need for unforeseen expenses emerges
Responding to and overseeing the resolution of emergency situations at assigned property or properties, both during and outside of regular business hours
Upholding the rules and regulations of the property, issuing lease violations, nonrenewals, and eviction notices when appropriate
Coordinating or overseeing the coordination of community events such as National Night Out
Frequently and effectively communicating with teams, Shelter management, and owner clients when appropriate
Performing special projects and other duties as assigned by Operations Leadership