Property Manager (Residential/Full-Time)

Westport Properties • Topeka, KS

2d • Onsite

About The Position

Westport Properties is seeking a full-time Property Manager for their residential properties in Topeka, KS. The role involves providing exceptional customer service, managing property operations, and ensuring a positive environment for residents and staff. The Property Manager will work closely with maintenance teams and regional supervisors to maintain property standards, manage leasing, and control expenses. This position requires strong communication, organizational, and problem-solving skills, with a focus on maximizing property revenue and resident satisfaction.

Requirements

• Excellent phone and communication skills
• Excellent Customer Service
• Positive Attitude
• Willing to work as part of a high-performance team with productive communication.
• Email, Internet and Microsoft Office proficiency
• Knowledge of property management software
• Ability to walk the property including stairs
• Fluent in English

Nice To Haves

• Fluent in Spanish

Responsibilities

• Provide professional and exceptional customer service and property management services.
• Comply with all applicable federal, state, county, and city regulations.
• Work as a key teammate within the local team, fostering a positive environment.
• Work with the Regional Maintenance Supervisor and maintenance teams, holding them accountable and recognizing achievements.
• Coach and train team members as needed.
• Create and maintain good working relationships and a positive atmosphere with management and maintenance teammates.
• Schedule with the maintenance team for timely response to all work orders and follow up for completion and accuracy.
• Schedule with Regional Maintenance Supervisor all unit turns and capital projects.
• Complete daily required office procedures per company guidelines.
• Submit daily, weekly, and quarterly reports.
• Answer the phone with a positive attitude for leasing inquiries and tenant requests.
• Create marketing plans to keep leasing traffic strong.
• Maximize property revenue by maximizing rents and income allowable in the market and keeping expenses within budget.
• Show and sell units to prospective tenants with a positive attitude.
• Create a positive resident experience from application to move out.
• Resolve residents' concerns with class and dignity.
• Ensure maintenance supplies and office supplies are adequate.
• Maintain the office/clubhouse/leasing area.
• Walk the property daily (interior, exterior, common areas), noting work needed and helping to pick up the property.
• Organize the office to present a professional appearance.
• Perform data entry to the property management software daily (deposits, invoices, etc.).
• Manage property management software for rent roll, marketing, etc.
• Assist in budget preparation and monitor property operations compared to budget.
• Manage delinquencies daily and handle evictions in a timely manner.
• Create and maintain positive vendor relationships.
• Work with maintenance teammates to obtain bids for capital projects.
• Negotiate contracts for maintenance and capital projects.
• Monitor vendor performance for maintenance and capital projects.
• Able to work any location as needed by the team throughout Topeka or Lawrence.
• Perform other tasks as presented on a daily basis.

Benefits

• Paid Time Off
• Paid Holidays
• 401(k) Eligibility
• Health Benefits: Medical, Dental, Vision
• Life Insurance
• Supplemental Benefits (Flexible Spending Accounts, Disability, Cancer/Critical Care, Hospitalization, Accident)
• Recognition of Hard Work and Exemplary Performance
• Clean, Air Conditioned, Friendly Working Environment
• Discretionary Bonus Based on Several Factors

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed