Property Manager-Frontgate Apartments
About The Position
Cornerstone Residential is a property management company that manages more than 23,000 housing units across 229 communities in the western and mid-United States. The company focuses on resident and employee satisfaction, maintaining high occupancy, and protecting and enhancing property value. The Property Manager is a business leader responsible for resident customer service and the operations of an assigned residential property. This includes managing team members, daily activities and resources to achieve budgeted financial and operational goals, and ensuring compliance with company policies and applicable laws and regulations governing multifamily housing. The position oversees leasing, renewals, collections, financial reporting, supplies, communications, maintenance coordination, marketing, and staff management.
Requirements
- High school diploma or GED.
- At least two years of experience as a multifamily property manager for an LIHTC property.
- Working knowledge of OneSite or other property management software.
- Reliable transportation, maintained auto insurance, and a valid driver’s license.
- Proven ability to market properties.
- Strong communication and customer service skills.
Nice To Haves
- CAM, ARM, or CCRM certification.
- Bilingual or multilingual skills.
- HUD-related knowledge or experience.
Responsibilities
- Manage day-to-day property operations, inspect the property and vacant units, plan capital improvements, oversee bookkeeping and deposits, and prepare property status reports.
- Respond to resident concerns and complaints; prepare move-in paperwork, keys, and remotes; inspect make-ready apartments; maintain resident renewal efforts; and foster a sense of community while observing the non-fraternization policy.
- Manage maintenance requests, evaluate work-order completion, maintain required operating permits, and monitor utility usage.
- Oversee financial responsibilities, including invoice approvals, transaction records, rent rolls, delinquency reports, move-in and move-out records, variance reports, and other weekly reports.
- Manage rental collections, ensure charges are posted daily, oversee required legal notices and deadlines related to evictions and court hearings, enforce community policies and leases, and handle move-out assessments and final account statements.
- Refer liability claims, legal complaints, and other violations to the Regional Manager and/or corporate office immediately.
- Build, mentor, and manage the property team; coordinate orientation and ongoing training; conduct performance reviews; make recommendations regarding salary increases or advancement; manage time off and submit payroll.
- Ensure staff receive safety orientation and annual safety training, coordinate with the maintenance supervisor, attend monthly safety meetings, monitor safety practices, and report workers’ compensation issues and employee incidents as required.
- Manage and monitor marketing activities, understand market and sub-market conditions, assist with marketing surveys and strategies, and supervise leasing to maximize occupancy.
- Perform other duties as assigned or requested to support property operations.
Benefits
- Medical, dental, and vision coverage.
- Supplemental insurance available.
- Employer-paid life, AD&D, LTD, and STD insurance.
- 401(k) plan.
- Paid vacation time.
- Paid sick time.
- Onsite housing available.
- Opportunity for career advancement and continued education.
- Eligible for monthly commissions and quarterly bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
