Property Manager

Rogerson Brand•Boston, MA

13h•Onsite

About The Position

Unique opportunity to join a prominent non-profit. 75-units in prestigious Jamaica Plain-walk to Forest Hill station. Join a fabulous team at a prime location! The Property Manager is responsible for assisting in the development of policies and programs for the property and for assuring their effective implementation. Such policies will encompass the well-being of residents, the operation and maintenance of the physical plant, resident and community relations, and compliance with all applicable financial and regulatory requirements. The Property Manager supervises all on-site employees and contractors.

Requirements

College degree or Minimum of three consecutive years' experience as property manager managing 40+ units.
Minimum of one year managerial and/or marketing experience (preferably in rental housing).
Familiarity with HUD (if applicable) regulations, and ability to understand their complexity and put into practice.
Positive attitude, energetic, assertive, and capable role model for subordinates.
Demonstrated integrity on personal as well as professional level.
Exceptional organizational and communication skills.
Basic computer and management accounting skills.
Willingness to learn new hardware and software.
Valid driver's license.
Ability to access all areas of the property on a regular basis or during power failure, fire, or other emergency.
Ability to interact with a wide range of people and ability to solve problems involving residents, personnel, emergency situations, etc. with diplomacy.
Familiarity with construction trades and building systems.
Ability to answer and conduct business over the phone.
Ability to visually inspect property at close level of detail.
Ability to complete other duties and tasks as assigned by Supervisor, including transfers or coverage at other locations as needed.

Nice To Haves

Sensitivity and understanding regarding the needs of residents
Expertise in communication, employee supervision, housing management, information systems, and management accounting
Ability to work with persons of diverse backgrounds
Ability to work and exercise sound judgment under pressure

Responsibilities

Assist in the development of policies and programs for the property and assure their effective implementation, encompassing resident well-being, property operation and maintenance, resident and community relations, and compliance with financial and regulatory requirements.
Supervise all on-site employees and contractors.
Manage Occupancy: Marketing, affirmative marketing, waiting list maintenance, move-ins, interims, orientation, rent collection, enforcement of occupancy agreements, EIV discrepancies, and all compliance reporting. Address reasonable accommodation requests immediately.
Manage Maintenance: Supervise maintenance staff to ensure preventive, routine, and emergency maintenance programs are carried out. Review and approve maintenance purchasing, inventory, and contracts. Regularly inspect property and approve readiness of turnover units. Maintain records of maintenance activity.
Manage property service contracts, including tracking expiration dates, monitoring performance, receiving insurance certificates, and managing the bidding process. Coordinate with RC facilities department for assistance on contracts and RFPs.
Manage Financial aspects: Preparation of subsidy vouchers, preparation and submission of vouchers for payables, maintaining the EIV master file, timely submission of financial reports, preparation of annual operating and capital budgets, review of monthly financial reports, collection of monthly charges and records of receipts, and petty cash management.
Manage Administration: Maintain business and resident records and files, coordinate insurance and legal issues, maintain working relationships with regulatory agencies and ownership entity, and submit required reports. Prepare overview reports for Board of Directors meetings.
Manage Staffing: Advertise, interview, and hire staff (with prior approval). Supervise and assist staff in prioritizing and scheduling. Maintain personnel records and submit required reports. Perform annual performance evaluations and recommend promotions or discharges. Provide training and oversight to an assistant manager.
Respond to on-call emergency calls from residents and/or staff, including reporting to the property to assess issues or delegate responsibility.
Manage Resident Services and Community Relations: Oversee use of community space, newsletters, activity programs, volunteer programs, and resident services coordination. Foster constructive relations with the surrounding community and service providers.