PROPERTY MANAGER

Everett Housing Authority•Everett, WA

1d•Onsite

About The Position

Under the direct supervision of a Senior Property Manager, this position is responsible for the hands-on management of the daily operations of specified properties, buildings and programs utilizing established policies and procedures. This position is responsible for the oversight of property management and maintenance of subsidized and affordable properties, rental compliance, vacancy management, review of property performance reports, forecasts and monitoring the delivery of other related services and support programs. This position assists with the compliance of agency rules, program requirements and regulations of all funding sources affiliated with assigned properties to include, but not limited to conventional lenders, partnerships, syndicators, and all federal, state and local funders. Supervise all assigned staff, uphold, and instill professional standards.

Requirements

Knowledge of challenges associated with the needs of low-income, elderly and/or disabled persons;
Knowledge of issues related to the importance of diversity;
Business/professional ethics;
Knowledge of public housing or affordable housing or facility/maintenance management;
Proficiency in the use of computer and software applications such as Outlook, Word, Excel, etc.;
Perform basic math skills and have attention to detail to ensure accuracy of regulated contracts, forms, and programs.
Research, analyze, and interpret large amounts of information;
Proficiently use computer and ten key calculator;
Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.
Work professionally and effectively with program participants, co-workers, social service agencies, and the general public, while ensuring compliance with program requirements and accuracy of work product.
Work independently within organizational parameters.
Develop, control and monitor budgets; Demonstrate strong organizational skills including prioritizing, ensuring accuracy, multitasking, and handline interruptions appropriately; ensures assignments are completed timely and in an effective manner.
Train, supervise, evaluate and discipline employees;
Work professionally and effectively with program participants, co-workers, social service agencies, and the general public, while ensuring compliance with program requirements and accuracy of work product. Adapts to changing business needs, conditions, and work responsibilities; responds to change with a positive attitude and willingness to learn new ways to accomplish work activities and objectives. Speak and understand English and follow oral and written directions;
Present oral reports effectively;
Develop letters, memoranda, reports, leases and legal papers using grammatically correct English;
Able to drive a vehicle;
Ability to learn Yardi and other specialized property management or related software programs.
Bachelor’s degree in a related field or four years of combined formal equivalent education in public administration, community development, social services, human services, sociology or related field.
Three years of closely related experience working in residential property management;
One year of supervisory and management experience.
Six years of closely related experience working in residential property management;
One year of lead, training, guidance, supervisory, or management experience.
Fair Housing Certification or ability to obtain one within 90 days;
Professional certification in Managing Public Housing and/or Low Income Housing Tax Credit and/or Senior Housing or be willing to obtain one or more of the certification(s) within one year;

Nice To Haves

Assisted living, public housing management, tax credit compliance/management, Section 8 project-based management, or service-enriched housing experience;
Fluency in Russian, Ukrainian, Vietnamese, Korean, Arabic or Spanish language;
Prior housing authority or affordable housing work experience.

Responsibilities

Oversees property and facility operations including:
Oversees day-to-day operations of assigned properties;
Supervises assigned site-based maintenance staff and oversees preventative, routine, and extraordinary maintenance of assigned properties;
Supervises program staff. Utilize adaptive management skills to train, supervise, and evaluate the performance of assigned staff. Review and initiate hiring.
Assists with the development of property-based operating budgets and monitoring of spending and implementation of the budgets;
Responsible for rent collection and maximizing rent revenue;
Assists with the development, implementation, monitoring and updating of long-term property-based asset management plans for assigned properties, including replacement schedules and capital improvements;
Assists with management and monitoring of vendor contracts, bidding and performance;
Oversees marketing and vacancy management functions for assigned properties;
Ensures compliance with EHA policies, all funder regulations, partnership agreements, financing covenants and other legal requirements related to assigned properties;
Performs and audits annual and interim income re-certifications, which includes consistent certifications and a minimum of the following 40% if property is single certification or 20% if the property is a double certification or more of annual re-certifications of assigned programs;
Enforce tenant lease compliance and related agency policy and procedures. Exercise judgment in initiating, facilitating, and providing oversight for the overall eviction process. Investigate and document case materials for representing EHA in legal matters such as court hearings, grievance hearings, and physical evictions;
Inspects assigned properties, common areas, and tenant units on a regular basis to ensure physical integrity, market competitiveness and desirable street appeal;
Addresses resident concerns and complaints promptly and appropriately;
Participates in the After Hour On Call rotation;
Responds to emergencies while on call or otherwise as may be needed, and reports all emergency situations in accordance with Authority procedure;
Attends, supports and/or facilitates property meetings as appropriate and directed by Senior Property Manager;
Ensures compliance with safety regulations, OSHA, WISHA, L&I and agency policies;
Attends all approved professional development seminars and/or workshops to stay abreast of new regulations and legal guidelines associated with applicable funding sources;
Maintains compliance with EHA Personnel Policies and union contracts;
Works in cooperation with the Resident Services Department to resolve resident concerns or problems not related to the lease and to maximize successful tenancies;
Works with Resident Council(s) and/or tenant associations and supports tenant activities and programs for residents as appropriate;
Develops probation and annual performance evaluations on all staff for discussion with Supervisor;
Annually inspect all resident units (either HQS/NSPIRE or UPCS subject to programs) at assigned properties and quarterly property inspections.