Property Manager (Maui)

Alexander & BaldwinKahului, HI
Onsite

About The Position

The Property Manager is responsible for achieving the financial and operational goals established for a portfolio of properties. This position is also accountable for ensuring the optimum operational and financial performance of the portfolio, including collections, tenant services, maintenance, revenue enhancing and other capital improvements, contracted services, administration and reporting, and safety and legal compliance. The Property Manager is responsible for complying with all state, federal and/or local laws relating to the management of the portfolio.

Requirements

  • At least 3 years of commercial property management experience.
  • MS Office skills (required).

Nice To Haves

  • Bachelor’s Degree is preferred.
  • Hawaii Real Estate license preferred and may be required within one year of hire.
  • CSM/CPM certification preferred.
  • Yardi software skills (preferred).

Responsibilities

  • Achieve financial and operational goals for a portfolio of properties.
  • Ensure optimum operational and financial performance of the portfolio, including collections, tenant services, maintenance, revenue enhancing and other capital improvements, contracted services, administration and reporting, and safety and legal compliance.
  • Comply with all state, federal and/or local laws relating to the management of the portfolio.
  • Conduct physical property inspections and manage the physical plant (roof, security, lighting, parking, dumpster, landscaping, sweeping, etc.).
  • Work with insurance providers to eliminate potential liability.
  • Facilitate signage and ensure compliance with signage criteria.
  • Obtain competitive bids for service contracts and maintenance items.
  • Negotiate vendor contracts, supervise work, and review/approve all contracts, lien waivers, and requests for payments.
  • Facilitate strategic operations goals for the center.
  • Implement operational and compliance protocols.
  • Assure compliance with zoning, environmental, sign codes, site plan and other relevant use regulations, and be aware of REA/OEA agreements.
  • Implement a preventive maintenance program geared to the specific needs of the property.
  • Work with internal groups to identify and implement long-term capital programs.
  • Provide 24-hour emergency on-call responses.
  • Prepare monthly management reports (management narrative, variance, property inspection, etc.).
  • Disclose future or potential problems at the center.
  • Participate in meetings or conference calls to discuss the center as scheduled.
  • Adhere to KPIs as established by Management.
  • Facilitate implementation of marketing and promotional programs.
  • Identify opportunities to enhance the positioning of the center in the market.
  • Collect rents and other charges.
  • Review/approve/code invoices.
  • Manage budget preparation and variance.
  • Authorize property expenditures and manage expenses within defined limits of authority.
  • Identify ways to enhance NOI through expense management and identification of revenue opportunities.
  • Review tenant ledgers for discrepancies.
  • Work with accountants to prepare monthly financial statements.
  • Work with accountants to calculate annual escalations of common area, insurance, and taxes on each property and bill tenants as appropriate.
  • Act as Landlord representative in dealings with Tenants.
  • Ensure tenant compliance with lease requirements.
  • Coordinate Landlord Work required for new leases in concert with Tenant Coordination group.
  • Deliver space to new tenants.
  • Solicit/Monitor tenant sales.
  • Address tenant work orders and operations issues (roof leaks, plumbing, etc.) on a timely basis.
  • Prepare CAM escrow adjustment letters.
  • Review/send out tenant statements.
  • Prepare default notices for delinquent tenants.
  • Evaluate and process tenant requests (SNDA, assignment, consents).
  • Coordinate legal action as necessary in concert with Legal group.
  • Participate in mediation/tenant hearings for evictions/defaults.
  • Interact with city/county officials on operational matters.

Benefits

  • Annual incentive bonus opportunity.
  • Variety of other employee benefits and rewards for eligible positions.
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