Property Manager - Walnut Park

CRM Residential • Philadelphia, PA

2d

About The Position

CRM Residential is hiring a Community Property Manager for Walnut Park. The role is responsible for all phases of property operations, including building and maintaining relationships with customers, stakeholders, and partners; maximizing net operating income through cost control and revenue improvement programs; administering and maintaining the physical property; supervising personnel; and managing the property's finances within approved budget guidelines.

The Community Property Manager will also develop community engagement strategies, monitor customer feedback, manage communications and social media content, plan events, analyze engagement metrics, and work with cross-functional teams to maintain consistent messaging and branding. The position is full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m.

Requirements

• High school diploma or equivalent.
• 3–5 years of property management experience, including at least 2 years of tax-credit experience.
• Tax-credit experience.
• HUD knowledge or experience and strong management experience.
• Experience with the Enterprise Income Verification system, processing HAP vouchers through TRACs, and completing a Management and Occupancy Review (MOR) with the Contract Administrator.
• Excellent written and verbal communication skills.
• Strong organizational and project management skills.
• Ability to work independently and as part of a team.
• Passion for building and engaging communities.
• Valid driver's license and reliable transportation.

Nice To Haves

• Bachelor's degree.
• Affordable housing certifications.
• Prior training in budget preparation and report analysis, marketing, and human resource management.

Responsibilities

• Build and maintain relationships with customers, stakeholders, and partners.
• Oversee all phases of property operations, including the property's physical administration and maintenance.
• Achieve the highest possible net operating income through cost control and revenue improvement programs.
• Supervise and direct property personnel.
• Manage the property's financial operations within approved budget guidelines.
• Develop and implement community engagement strategies to increase customer satisfaction and loyalty.
• Monitor and respond to customer feedback and inquiries on social media and other channels.
• Create and manage content for social media platforms, blogs, and other communication channels.
• Plan and execute community events and activities.
• Analyze community engagement metrics and provide regular reports to management.
• Collaborate with cross-functional teams to ensure consistent messaging and branding.

Benefits

• Comprehensive health coverage.
• Retirement savings with an employer contribution: once eligible, the company contributes a 3% Safe Harbor match to the employee's 401(k), whether or not the employee contributes.
• Bonus potential.
• Paid time off (PTO).
• Company-paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED