Property Manager - Walnut Park

CRM Residential • Philadelphia, PA

3d • $80,000 - $85,000

About The Position

CRM Residential is seeking a Community Property Manager for Walnut Park. The role is responsible for all phases of property operations, including building and maintaining relationships with customers, stakeholders, and partners; pursuing the highest possible net operating income through cost control and revenue improvement; administering and maintaining the physical property; supervising and directing personnel; and managing the property's finances within approved budget guidelines. The ideal candidate communicates effectively, works independently, and is passionate about building communities.

The Community Property Manager will also develop community engagement strategies, manage communication and social media content, respond to customer feedback and inquiries, plan events and activities, analyze engagement metrics, and collaborate with cross-functional teams to maintain consistent messaging and branding.

CRM Residential is an award-winning, full-service, third-party property management company that manages more than 11,000 apartments valued at over one billion dollars. The company describes its work as purpose-driven and highlights ongoing training, career paths, mentorship, and technology investments.

Requirements

• High school diploma or equivalent education.
• Three to five years of property management experience, including at least two years of tax-credit experience.
• Tax-credit experience.
• HUD knowledge or experience and strong management experience.
• Familiarity with the Enterprise Income Verification system, processing HAP vouchers through TRACs, and completing a Management and Occupancy Review (MOR) with the Contract Administrator.
• Excellent written and verbal communication skills.
• Strong organizational and project management skills.
• Ability to work independently and as part of a team.
• Passion for building and engaging communities.
• Valid driver's license and reliable transportation.

Nice To Haves

• Bachelor's degree.
• Affordable housing certifications.
• Prior training in budget preparation and report analysis, marketing, and human resource management.

Responsibilities

• Oversee all phases of the property's operation.
• Pursue the highest possible net operating income through effective cost control and revenue improvement programs.
• Administer and maintain the physical property.
• Supervise and direct all property personnel.
• Manage the property's financial operation within approved budgetary guidelines.
• Develop and implement community engagement strategies to increase customer satisfaction and loyalty.
• Build and maintain relationships with customers, stakeholders, and partners.
• Monitor and respond to customer feedback and inquiries on social media platforms and other channels.
• Create and manage content for social media platforms, blogs, and other communication channels.
• Plan and execute events and activities to engage the community.
• Analyze community engagement metrics and provide regular reports to management.
• Collaborate with cross-functional teams to ensure consistent messaging and branding across communication channels.

Benefits

• Comprehensive health coverage.
• Retirement savings plan with an employer Safe Harbor contribution of 3% of compensation once eligible, regardless of employee contributions.
• Bonus potential.
• Paid time off.
• Company-paid holidays.
• Ongoing training, career paths, and mentorship programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED