Property Manager - 1407 Broadway

Tishman Speyer•New York, NY

21h•Onsite

About The Position

The Property Manager reports to the General Manager and will be based in the Class A commercial property 1407 Broadway in New York City. You will be responsible for ensuring smooth day-to-day operations for the building, with the goal of providing the highest quality service experience to establish and foster long-term customer relationships. The successful candidate will be organized, have an eye for detail and a passion for customer service.

Requirements

8 – 12 years of experience in a similar role within real estate or hotel industry.
Bachelor’s degree required (with a focus on hospitality or real estate preferred).
Prior hospitality experience preferred.
Financial experience including costs, budgets, service contracts and arrears.
Proficient in Microsoft Office or equivalent.
Ability to travel between floors and buildings to effectively communicate with the team and customers.
Experience leading a multi-layered team.
Takes initiative and is a proactive leader always focused on continuous improvement.
Excellent interpersonal, verbal, and written communication skills.
Strong organizational and project management skills.
Passion for working with people, creating amazing experiences, and leading with a hospitality mindset.
Eager to be a part of a fast-paced and dynamic work environment.
Onsite presence is required for this position.

Responsibilities

Lead the Property Management support and Maintenance teams to provide a best-in-class customer-focused experience throughout the property.
Maintain customer relationships including, hospitality, and traditional operations management.
Understand customer business needs and leverage our platform to solve their real estate challenges.
Review lease proposals and facilitate space tours for prospective customers.
Coordinate unique ZO. event programming with a focus on creating and maintaining a community atmosphere.
Assist the General Manager to drive overall amenity engagement and operations.
Lead a cross-functional team to ensure all corporate objectives, policies and standards are met.
Develop direct reports through mentoring. Identify growth potential and set objectives to achieve career advancement.
Develop the annual operating budget and capital plan, and present to internal stakeholders and partners.
Financial reporting for profit and loss variances, quarterly reforecasting, and investor reports and other reports as needed.
Oversee management of third-party maintenance contractors to ensure compliance with contractual obligations.
Facilitate pre-built and landlord-built customer spaces.
Supervise all base building capital and major repair and maintenance projects; track and manage finances for projects.
Assist the Property Management team with projects and communication.