Property Manager

Affinity Property Management • Portland, OR

7h • Hybrid

About The Position

The Property Manager is responsible for overseeing the daily operations of the property, including administrative, financial, and resident experience aspects. This role involves managing staff, ensuring compliance with regulations, advertising and promoting the property, managing leases and rent collection, and maintaining resident satisfaction to reduce turnover. The Property Manager will also assist with budgeting and vendor management, ensuring the property operates efficiently and within budget.

Requirements

• Authorization to work in the United States
• High School Diploma or equivalent
• 2+ years of experience in multi-family property management
• 1+ years of experience in staff supervision
• Proficient in Microsoft Office Applications including, Outlook, Word, and Excel
• Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development

Nice To Haves

• Yardi Voyager and CRM experience preferred

Responsibilities

• Comply with all Fair Housing and Equal Housing Opportunities requirements.
• Comply with appropriate state landlord/tenant statutes.
• Ensure timely and accurate submission of individual and team payroll and commissions.
• Complete weekly, monthly, quarterly, and year-end reports as required.
• Consult with legal counsel and attend court hearings as needed.
• Attend training and development seminars.
• Advertise and promote the property.
• Utilize industry-specific software for lead management.
• Provide tours to prospective and current residents.
• Complete full cycle lease process with prospective residents.
• Ensure compliance with renter’s insurance.
• Review rental rates and concessions with Portfolio Manager.
• Maintain resident occupancy of 95%.
• Ensure the timely collection of rent and other ancillary revenue.
• Manage delinquency process.
• Manage petty cash account.
• Manage and process vendor invoices.
• Generate renewal offer letters and manage renewal leases after review with Portfolio Manager.
• Monitor expenditures to keep in compliance with operating budget.
• Manage turnover workflow including scheduling and management of vendors, conducting pre/post move out inspections, and make ready inspection.
• Assist Portfolio Manager with preparing annual budget.
• Engage with prospective and current tenants using a professional and courteous approach.
• Navigate priority changes to respond to and resolve unforeseen issues or emergencies.
• Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions.
• Complete quality assurance calls following up on completed work orders.
• Facilitate resident events.
• Guide performance of all administrative staff through providing clear instruction, training, coaching, and performance management.
• Guide performance of all maintenance staff through providing clear instruction, training, coaching, and performance management.
• Conduct staff meetings on a regular basis.
• Other duties as assigned by Portfolio Manager.

Benefits

• Medical insurance at no cost to the employee
• Dental insurance at no cost to the employee
• Supplemental insurance available at employee expense (Vision Insurance, Life and AD&D Insurance, Critical Illness Insurance, Accident Protection Plan Insurance, Hospital Indemnity Protection Plan Insurance)
• 401k auto enrollment program
• Life Balance Program access for associate-only discounts
• Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
• 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day)
• Monthly phone allowance of $50.00
• 20% employee rent discount available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED