Property Manager

ADVANTIX DEVELOPMENT CORPORATION•South Bend, IN

19d•$41,600 - $43,680•Onsite

About The Position

The primary purpose of this position is to provide daily oversight of the operation of the assigned tenant occupied building(s). The Property Manager is responsible for assuring that their assigned property(s) operate in an efficient and cost-effective manner while ensuring that all regulatory requirements (LIHTC, local, State, and Federal) are adhered to in all facets of property management, tenancy, and operations. All activities must support Advantix’s strategic goals and objectives and produce results that accomplish the goals of the overall organization.

Requirements

Minimum of three (3) years of property management experience required, preferably within project-based section 8/tax credit residential properties.
Two (2) years of supervisory responsibility is required.
Strong knowledge of LIHTC regulations preferred, as well as Yardi and Rent Café experience.
An equivalent combination of education and experience may be considered.
Possession of valid Indiana Driver’s License.
Ability to advocate, organize and problem solve.
Knowledge prioritizing work assignments.
Knowledge of determining which activities are to be delegated.
Must have excellent reading and communication (oral and writing) skills and must make significant mathematical calculations.
Ability to work flexible hours and available on a twenty-four (24) hour on-call basis.
Must be resident oriented and possess an understanding and tactful attitude with applicants and residents of affordable housing.
Must have comprehensive knowledge of property management principles and practices and have thorough knowledge of LIHTC regulations and project-based Section 8/Tax Credit residential properties.
Must be able to work independently, organize tasks, manage time, and prioritize projects.
Strong time management, follow-up, administrative and organizational skills.
Must be adept in greeting, meeting, and responding to the public.
Must be familiar with the duties of other personnel to direct and evaluate them in the performance of their duties.
Average abilities using computer software such as MS Word, and Outlook and should be capable of using internet resources for research and developing reports.
Proficient in operating and troubleshooting personal and laptop computers.
Ability to learn other computer software programs as required by assigned tasks.

Nice To Haves

Four (4) years in an approved higher educational institute it preferred.
CAM certification strongly preferred.
Strong knowledge of LIHTC regulations preferred, as well as Yardi and Rent Café experience.

Responsibilities

Coordinates maintenance-related activities with on-site assigned maintenance personnel, groundskeeper personnel and central maintenance staff.
Completes quarterly unit inspections for all units.
Accompanies Pest Control Agent on all inspections.
Confirms that all vacant units/areas are ready for lease-up.
Conducts daily inspections of the grounds, interior hallways, all common hallways, and common areas by daily driving and walking of the property.
Makes requests/recommendations for physical repairs and/or replacements.
Conducts ground/building inspections for improved risk management, notes problems requiring corrective action and reports to the Regional Manager and Facilities Director.
Walks the property regularly to inspect for cleanliness and curb appeal.
Notifies Regional Property Manager and Facilities Department of any notices of intent to vacate or units found to have been vacated without notice.
Monitors unit turnaround time and makes recommendations to decrease vacancy loss.
Conducts joint management, maintenance inspection on units that turned over.
Conducts all move-ins for the site.
Conducts joint owner-tenant move-in inspection noting any deficiencies.
Immediately forward repairs to on-site assigned maintenance personnel and/or central maintenance so that corrective action can be taken within five (5) days of tenant move-in.
Conducts follow-up inspection to determine timelines and quality of such repairs.
Makes recommendations that will improve property marketing and lease-up efforts.
Ensures third party verifications are completed in a timely manner.
Assists applicants in completing applications for LIHTC and Project Based/Section 8.
Reviews applications for completeness and required signatures.
Inputs all applications on the computer and affixes the tenant number to the application.
Determines applicant eligibility for the waiting list.
Verifies references when applicable.
Explains all program information and regulations, eligibility criteria and waiting list procedures in such a manner that all information is understandable to the client.
Educates each applicant about data privacy requirements as legislated.
Consistently provides residents, vendors, and employees with the highest quality of service and support.
Maintains effective resident relations.
Provides and ensures that all on-site staff provide the best customer service possible.
Establishes and maintains consistent rental collection practices, implement property rental collection program without modifications unless written approval to deviate is received.
Supervises rent collection program by handling rent collections and delinquencies, late notices, and posting rents.
Generates and issues 10-day Notices of Lease Termination for Non-Payment of Rent.
Issues delinquent rent notices as prescribed in property’s policy; takes appropriate follow-up actions.
Confirms daily receipts; makes rent deposits daily.
Makes recommendations to the Regional Property Manager on how to increase overall and site-specific rent collection.
Conducts intake collection activity on vacated accounts.
Maintains comprehensive records to account for all supplies needed both on-site and in office.
Conducts proper and timely requisition of supplies needed.
Executes preparation of monthly income/expense reports.
Executes preparation of anticipated annual budget allocation to be submitted to the Senior Asset Manager.
Maintains inventory controls of all equipment and supplies assigned to the site.
Makes recommendations for more efficient use of allocated funds.
Regularly communicates with tenants as a group on an as-needed basis.
Prepares monthly calendars and newsletters for distribution to the tenants.
Assists in organizing activities for the tenants.
Addresses and resolves any emergencies that arise.
Maintains proper files and records.
Maintains tenant files and records.
Maintains confidentiality regarding tenants and their records.
Conducts interim/annual re-examination of family circumstances.
Participates in regular staff meetings, as well as problem-solving meetings.
Plans the work of subordinate staff independently.
Supervises and review daily activities of subordinate staff.
Prepares weekly/monthly reports of site activities/problems.
Establishes office procedures with approval of Senior Regional Manager.
Confers with Senior Regional Manager and Staff Attorney on all planned evictions, lease violations and with Senior Asset Manager on specific arrangements to re-certify and provide documentation as requested.
Appears in Court for site evictions and follow-up court appearances.
Assures twenty-four (24) hour emergency service.
Maintains effective communication with site on a twenty-four (24) hour on-call status.
Investigates possible lease violations, including but not limited to, suspected fraud, program abuse, criminal activity and drug-related criminal activity and compile documentation for review by the Regional Property Manager and Staff Attorney.
Ensures site staff does not violate applicable Data Privacy Laws.
Conducts annual performance evaluations of subordinates.
Ensures OSHA requirements are met by site staff.
Monitors use of site space utilized by human service providers.
Provides data and input as requested by Regional Property Manager and other department heads.
Maintains responsibility for all job assignments and supervision of designated on-site staff, explaining on-site staff/employee duties and responsibilities and informing operating on-site staff of policies and procedures.
Delegates certain duties to key employees with the understanding that such delegation must be approved by the Regional Property Manager and the nature of the assignment is considered secondary; the Property Manager’s obligation is always primary.
Generates, types, and mails out letters of “Request for Charges Due” with a copy forwarded to the Finance Department.
Quickly and fully implement directives from Company staff and corporate headquarters.
Outlines annual budget for development site(s).
Reviews expenses and assists in the preparation of annual budget requirements.
Performs other related duties as assigned and/or required.