Property Manager

BPG Real Estate Service•Newark, DE

10d•Onsite

About The Position

This role is ideal for a motivated leader who thrives in a fast-paced environment, understands the balance between resident satisfaction and financial performance, and is committed to maintaining a best-in-class living experience. The Residential Property Manager will oversee the daily operations and financial performance of a residential community while leading a dedicated team toward success.

Requirements

Professional, polished, and customer-focused demeanor.
Exceptional leadership, communication, and organizational skills.
Strong sales and resident retention abilities.
Demonstrated ability to analyze financial performance and make sound business decisions.
Highly detail-oriented with strong problem-solving and multitasking capabilities.
Ability to work independently while leading and motivating a team.
Willingness to be on-call for emergency situations.
High School Diploma or equivalent required.
Minimum of three (3) years of successful residential property management experience with proven performance results.
Strong understanding of multifamily operations, budgeting, leasing, collections, and resident relations.
Proficiency with Microsoft Office Suite.

Nice To Haves

College coursework or degree preferred.
Certified Apartment Manager (CAM) designation preferred.
Certified Property Manager (CPM) designation is a plus.
Experience with MRI Software is highly desirable.

Responsibilities

Oversee the day-to-day operations of the property, ensuring maximum occupancy, resident retention, and operational efficiency.
Analyze financial statements, revenue trends, and property performance metrics to drive profitability and achieve budget goals.
Complete all required weekly, monthly, quarterly, and annual reports accurately and on time.
Manage office workflow and administrative processes to maximize productivity and service excellence.
Monitor property budgets, control expenses, and implement strategic adjustments to meet financial objectives.
Actively participate in the annual budgeting process and ongoing financial planning initiatives.
Approve and monitor all vendor invoices, ensuring compliance with accounting procedures and budget allocations.
Track recurring contracts, monitor expiration dates, and coordinate renewals with leadership and facilities teams.
Drive occupancy growth through resident retention, lease renewals, and collaboration with leasing teams.
Oversee delinquency collections and ensure adherence to company policies and legal requirements.
Partner with Centralized Leasing to deliver a seamless move-in experience for new residents.
Conduct move-in and move-out inspections while ensuring proper documentation and security deposit administration.
Build strong relationships within the local community and stay informed of market trends, competitor properties, and neighborhood developments.
Plan and host monthly resident engagement events and community gatherings to foster resident satisfaction and community connection.
Lead, mentor, and support on-site staff, including Assistant Managers and Leasing Consultants.
Foster a positive, collaborative, and high-performance work environment.
Provide coaching, training, and accountability to ensure team members achieve operational and leasing goals.
Administer company policies and procedures across operations, accounting, maintenance, and human resources functions.
Partner with the Maintenance Supervisor to prioritize property needs, schedule unit turns, and coordinate maintenance activities.
Conduct regular inspections of the community to ensure exceptional curb appeal, cleanliness, and overall property condition.
Ensure compliance with all safety regulations, OSHA standards, and company policies.
Represent the property in legal matters related to resident accounts and housing issues when necessary.
Respond to building emergencies and participate in an on-call rotation as required.