Property Manager

Talent Acquisition at Blue Water•Burleson, TX

6d•$45,000 - $50,000•Onsite

About The Position

The Property Manager position is multifaceted, with the manager taking full operational responsibility for their assigned property. At Blue Water, our property leaders have three main goals: take care of your people, wow your guests, and manage your business. The position is well-suited to a confident and adventurous individual who is not afraid of challenging situations, new technologies, continuous change, or hard work! As the Property Manager, overseeing a 24/7 operation, we need a dynamic leader who can engage and motivate their team to exceed guest and resident expectations while maintaining a pulse on operational needs and capacities that fluctuate with the business.

Requirements

A bachelor's degree in Business, Hospitality Management, or another related field is preferred
In the absence of a degree, a high school diploma or GED, and the ability to read and write clearly and effectively are required.
2+ years of Property Management, Tourism, or Hospitality Leadership experience
Experience with Property Management, Extended Stay Property, or RV Campground
Budgeting, Forecasting, and P&L experience
Effective use of computer software, sales tracking software, CRM tools, and social media
Competitive nature with a strong desire to win!
Effective oral and written communication skills with the ability to tailor communication appropriately to the audience
Prior experience managing payroll and the employee life cycle utilizing an automated system
Able to adapt quickly and lead others through change
Self-starter and independent worker while collaborating in a team environment
Ability to manage multiple projects and work assignments
Strategic thinker!
Ability to stand or walk for extended periods
Ability to lift or carry up to 25–45 pounds occasionally
Capability to climb stairs and navigate uneven terrain across the resort property
Ability to move quickly in emergency situations
Requires the physical stamina to work long hours and potentially varied shifts
Tolerance for indoor and outdoor work environments, including exposure to variable weather
Capacity to bend, stoop, kneel, or reach as needed

Nice To Haves

Event planning and execution are a plus

Responsibilities

Provide outstanding leadership by setting clear expectations, establishing a vision, and motivating the team. This role includes recruitment, interviewing, performance management, reviews, coaching, training, and development.
Ensure effective staffing and scheduling to achieve appropriate coverage and maximize labor efficiency, meeting operational demands.
Actively champions and executes human resource management strategies related to payroll and benefits, onboarding and offboarding requirements, adherence to company policies, employment laws (federal and state), and various other state and federal compliance and regulatory guidelines. Works collaboratively with People Operations Partners to ensure the timely and appropriate execution of human resource matters. Ensures fair and consistent treatment and management of team members.
Will routinely work in property operational roles such as housekeeping, guest services, or maintenance to provide training, guidance, support, or coverage to meet operational needs.
Train and motivate team members to deliver an exceptional guest or resident experience.
Establish and maintain optimal property conditions, including cleanliness, maintenance, and aesthetic appeal, and hold team members to high-quality standards.
Resolve and address guest concerns and complaints, and seek opportunities for engagement with guests.
Oversee and administer guest service portals, tools, and resources, including guest communication applications, social media and online review platforms, satisfaction surveys, and on-site tools.
Works collaboratively with the Revenue Generation team to ensure pricing strategy, promotions, offers, and events meet and exceed profitability goals through effective sales, advertising, marketing, and revenue management strategies.
Identifies and solidifies opportunities to enhance the guest experience through local partnerships, event and activity management, and community engagement.
Supports property financial management through effective budgeting and operational expense controls. Understands how to flex/flow expenses to align with revenue.
Plays a lead role in annual budgeting, forecasting, and financial reporting and actively adheres to all corporate policies, procedures, and guidelines. Identifies variances and inaccuracies and provides corrective measures such as flex/flow methodology.
Communicates effectively with corporate operations and support teams to address and resolve property needs. Ensures property operations align and adhere to corporate policies and practices.
Has a thorough understanding of the market and competitive set, stays up to date with the industry, regional, and market trends
Supports property capital expenditures, projects, and improvements to ensure optimal operation, exceed guest expectations, and maintain property aesthetic and brand guidelines.
Performs other duties as assigned
Demonstrates reliable and punctual attendance is required; the hospitality industry is a 24/7 operation, so adjusted and irregular hours will be required.