Property Manager/Inspector

Holiday Beach Companies•Panama City Beach, FL

12d•Onsite

About The Position

Holiday Beach Companies in Panama City Beach, FL is looking to hire a full-time year round Property Manager/Inspector to assist our Holiday Beach Rentals company. This position earns a competitive wage of $18 - $23/hour, depending on experience. Holiday Beach Companies is five unique companies in one - we are all-inclusive from Real Estate, Development, Construction, Mechanical and Rentals. We offer the finest luxury vacation rentals throughout Florida's Panhandle.

Requirements

Must have a high school diploma or equivalent
Must have a valid driver's license
Team player - willing to jump in and help others as needed
Comfortable in a fast-paced work environment handling multiple priorities
Must be able to work all weekends. Weekends are required.
Maintain a positive attitude and exude enthusiasm
Attention to detail - quick to notice cleanliness, items out of place/missing, broken, etc.
Must know inner workings of houses on rental program, how to look at and make notes in existing reservations, add additional services and collect payment on existing reservations.
Able to walk up multiple flights of stairs, daily
Able to stand for long periods of time
Able to lift up to 20 lbs - able to carry items from vehicle into the home and upstairs if needed

Responsibilities

Greeting guests at arrival and going over operation of house specific features, i.e., pool alarms, front door locks, elevator, etc.
Addressing guest issues/requests during the stay.
Maintain property appearance, inventory, cleanliness, and maintenance of assigned properties.
Ensure interiors and exteriors are completed, set for guest arrival and up to our company standards.
Perform inspections prior to guest arrivals and departures and after cleans have been performed.
Accountable for the final condition of the property once inspection is completed.
Ensuring identified issues are corrected.
Perform assisted check-ins and check-out should a guest request one.
Finding solutions to guest concerns regarding the property condition and requests in a timely manner to ensure guest satisfaction with the company.
Communicating with head cleaners, maintenance manager, owner liaison and operations manager regarding needs for the houses reported by guests.
Placing a gift in the house for the guest if they are coming in for a special event/occasion or are a repeat guest.
Coordinating grocery, baby gear and other deliveries on guest behalf.
Ensuring rental gear is picked up by company after guest departure.
Calling guest prior to confirm details.
Arranging and confirming add on services prior to arrival, i.e. – grocery delivery, beach chairs, tours, and shuttle.
Perform routine property inspections and light cleaning as required.
Assisting with deep cleaning activities (e.g., during turnovers or special situations).
Exhausting all effort to resolve the home/maintenance issue prior to assessing urgency and assigning to the appropriate department for example landscaping, electrical, plumbing, HVAC or maintenance.
Performing other duties as assigned by management.