Senior Field Property Inspector

PEMCO•Seattle, WA

1d•$77,781 - $146,891•Remote

About The Position

PEMCO has an opportunity for a Senior Property Inspection Specialist to join our community. The Senior Property Inspection Specialist position is responsible for obtaining and analyzing property risk exposure information and educating others through collaboration with the Underwriting management team and staff to assist in the growth and retention of profitable business.

Requirements

Associates degree or equivalent work experience (Construction management, business or equivalent) is required
B.A. or B.S. degree or equivalent work experience
4 years' experience in property related insurance role with increasing levels of responsibility is required
Customer First: Has a relentless focus on the customer and dives deep into the challenges they face with a strong customer service orientation is required
MS Office: Skilled proficiency in Excel, Word, PowerPoint, Outlook is required
Job specific: Valid driver's license and a good driving record is required
Independent: Is highly self-motivated and self-directed. The ability to work with limited direction and communicate relevant information to the appropriate levels during times of uncertainty is required
Organized: Has excellent time management skills and easily manages multiple tasks, activities, and projects
Highly Analytical: Is passionate about working with disparate datasets bringing data together to answer business questions. Collaborates to create, manage, and translate data to meaningful insights. Can work with external vendors to integrate data for analysis; knows how to build efficient and scalable infrastructure and data models
Service Passion: Provides excellent service to others and seeks ways to improve that service; ensures the customer experience (internal and external) is a key consideration in policies, procedures, and decision-making
Growth Mindset: Develops abilities through dedication and hard work, views challenges and failures as opportunities to learn and improve skills
Complex Problem Solving: Solves ill-defined, ambiguous problems in complex settings using logic, process, and experience
Agility: Handles risk and uncertainty, shifts gears with ease and speed, copes with and manages change well

Nice To Haves

Chartered Property Casualty Underwriter (CPCU) designation preferred

Responsibilities

Oversee inspection vendor program including onboarding, training, workflow, and quality assurance.
Participate on an as needed basis as a project SME, conduct project research, or fill in for a supervisor as a technical resource.
Occasional CAT duty as needed
Maintain ongoing education focused on technical home construction, including high-value homes, code changes, new materials and construction methods, construction type and property risk guidelines, use of valuator tools, geographic replacement value and property risk differences, and known concerns within the industry for residential housing.
Identify, analyze and recommend improvements and changes to inspection workflow, guidelines, and automated rules.
Ensure prompt and accurate delivery of requested inspections.
Develop, direct, and present technical and educational assistance to underwriters and staff in other departments such as Sales and Product.
Maintain network of Property Claims resources and knowledge of company property loss experience and trends.
Deliver results though a collaborative environment by communicating openly and contributing equitably to maximize contribution based on volume of inspection requests.
Assist with escalated issues relating to the inspection program and provide solutions.
Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct.
Authentically support the PEMCO Brand and constantly are on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More.
Other duties as assigned.

Benefits

Medical, dental, and vision plans for employees and their eligible family members with generous employer premium cost shares.
Employer-paid basic life and accidental death & dismemberment insurance policies.
Long- and short-term disability benefit coverages.
Participation in PEMCO’s 401(k) plan with a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).
Vacation accrual starting at 10 days for new hires, increasing based on a schedule to a maximum of 25 days.
Four (4) personal days granted immediately upon hire.
Paid holidays for the eight (8) holidays observed by PEMCO.
Up to ten (10) days of sick leave granted immediately upon hire (pro-rated based on hire date and full-time/part-time status).
Paid time off for bereavement.
Paid time off for jury duty.
Paid time off for employee volunteering in the community.
Flexible Spending Accounts.
Education Assistance Program after one year of service.
Scholarship program for children of PEMCO employees after one year of service.
Employee Assistance Program.
Well-being program.
Discretionary taxable gifts and gift cards.
Perks & Benefits, including discounts on computer software and hardware, cell phone plans, and rental cars.
Discretionary bonuses.
Tiered sales commissions and/or incentives (from 5-25% of employee’s monthly sales).
Employee referral bonuses.
Shift differential pay.