Property Manager II

Lowome Housing Institute • Seattle, WA

1d

About The Position

The Property Manager II directs housing management procedures, maintains high occupancy, develops programs and activities that create a positive living environment, and enforces consistent policies and procedures in compliance with funding regulations. This role supports staff and oversees property operations, maintenance, finances, compliance, reporting, and building safety at LIHI properties. The position is based at The Bart Harvey in Seattle, Washington, and reports to the Area Manager. It is a full-time, 40-hour-per-week, non-exempt, non-union position, scheduled Monday through Friday from 8:00 a.m. to 4:30 p.m. The listed pay range is $36.06–$40.87.

The Low Income Housing Institute (LIHI) owns and manages affordable, permanent supportive, and transitional housing, and develops solutions and services addressing homelessness. LIHI has developed more than 5,000 affordable housing units and manages more than 3,000 units. Its properties are in Seattle, King County, and five adjacent counties.

Requirements

• Four years of property management experience in a building with more than 50 units, elevators, and security.
• Experience with landlord/tenant and Fair Housing laws.
• Experience developing, implementing, and monitoring policies and procedures, and troubleshooting projects.
• Understanding of how to read a budget.
• Proficiency with document and spreadsheet programs.
• Previous record-keeping and report-preparation experience.
• Demonstrated strong interpersonal skills working with staff, housing residents, housing partners, and the public.
• Ability to work independently with minimal supervision while handling multiple tasks.
• Ability to read, write, and communicate in English.
• Reliable transportation.
• Valid Washington State driver’s license and driver liability insurance.
• Ability to pass a driving record check and a background check/drug screen.

Nice To Haves

• Experience with low-income housing projects.
• Strong working knowledge of compliance with Low-Income Housing Tax Credit financing, HUD, Public Housing, and Section 8 requirements.
• Two or more years of supervisory experience, including training staff and developing their skills.
• Experience working with homeless people in a residential setting and familiarity with a Housing First model.

Responsibilities

• Supervise, train, and support maintenance staff, ensuring they have the tools and methods needed to perform their work.
• Ensure buildings have safety and emergency plans.
• Identify housing management staff training needs and help implement training; support staff in maintaining established LIHI property policies and programs.
• Troubleshoot tenant issues and determine an appropriate course of action.
• Conduct performance reviews for direct reports.
• Apply training in conflict resolution, landlord/tenant laws, and Fair Housing.
• Develop, implement, and expand housing management policies and procedures that promote consistency and comply with Fair Housing rules and funding requirements.
• Oversee property maintenance, including ordering and approving repairs, inspecting building conditions, scheduling maintenance, and preparing vacant units for lease.
• Understand funder contracts, prepare accurate and timely reports, and ensure compliance with funder agreements.
• Work with Area and Regional Managers on property planning and decisions.
• Review site paperwork and tenant files for accurate procedures and documentation, and regularly report to upper management.
• Provide quarterly feedback on needed property improvements.
• Conduct staff meetings and planning sessions; attend community, tenant, and HOA meetings.
• Use property management software and review staff work and summary reports, correcting inaccuracies as needed.
• Manage finances and monitor the budget; collect rents and maintain a clear audit trail for administrative functions.
• Work with the Area Manager on finance and accounting functions; prepare reports for funders; approve payroll and accounts payable; and submit expense reports as needed.
• Conduct monthly physical-condition reviews of the site and review tenant units at least quarterly, or more often if required, providing feedback to the Area Manager.
• Complete the Capital Needs Assessment report.
• Prepare an annual preventive maintenance schedule and monitor completion of preventive maintenance work.
• Document incidents, maintenance needs, and operational issues in writing through the assigned system in a timely manner, within 24 or 48 hours for non-emergent issues.
• Foster a clean and safe environment, complete assigned training by deadlines, and use PPE according to protocols.
• Manage daily property operations and maintain low vacancies.
• Perform other duties as assigned.

Benefits

• Generous vacation and sick leave.
• 10 paid holidays and 1 floating holiday.
• Employer-paid medical, dental, and vision insurance, with HRA, HSA, and FSA options.
• Employer-paid life and AD&D insurance.
• 401(k) offered for unionized employees through OPEIU8.
• 403(b) offered for non-union employees.
• Employee Assistance Program.
• Travel Assistance Program.
• Aflac offered for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed