Property Manager II

Lowome Housing Institute • Seattle, WA

19h • Onsite

About The Position

The Property Manager II directs housing management procedures, maintains high occupancy, develops programs and activities that support a positive living environment, and enforces consistent policies and procedures in compliance with funding regulations. The role oversees property operations, staff support, maintenance, finances, reporting, tenant relations, and building safety at LIHI properties. The position is based at John Fox Place in Seattle, Washington, and is a non-exempt, non-union position. It is full-time, 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m. The Property Manager II reports to the Area Manager. The listed pay range is $36.06–$40.87.

The Low Income Housing Institute (LIHI) owns and manages low-income housing, develops solutions to homelessness, advocates for housing justice, provides supportive services, and operates hygiene services. LIHI has developed over 5,000 affordable housing units and manages over 3,000 units, serving a range of populations including families, seniors, veterans, immigrants, low-wage workers, and people with disabilities. Its properties are in Seattle, King County, and five adjacent counties.

Requirements

• Four years of property management experience with a building of more than 50 units that has elevators and security.
• Experience with landlord/tenant laws and Fair Housing laws.
• Experience developing, implementing, and monitoring policies and procedures, and troubleshooting projects.
• Understanding of how to read a budget.
• Proficiency with document and spreadsheet programs.
• Previous experience with record-keeping and report preparation.
• Demonstrated strong interpersonal skills when working with staff, housing residents, housing partners, and the public.
• Ability to work independently with minimal supervision while handling multiple tasks.
• Ability to read, write, and communicate in English.
• Reliable transportation.
• Valid Washington State driver’s license and driver liability insurance.
• Ability to pass a driving record check.
• Ability to pass a background check and drug screen.

Nice To Haves

• Experience with low-income housing projects.
• Strong working knowledge of compliance with Low-Income Housing Tax Credit financing, HUD, Public Housing, and Section 8 requirements.
• Two or more years of supervisory experience, including training staff and developing their skills.
• Experience working with homeless people in a residential setting and familiarity with a Housing First model.

Responsibilities

• Supervise, train, and support Maintenance staff, ensuring they have the tools and methods needed to succeed.
• Ensure buildings have safety and emergency plans.
• Identify housing management staff training needs and help implement training across Housing.
• Support staff in maintaining established policies and programs at LIHI properties.
• Troubleshoot tenant issues and determine appropriate courses of action.
• Conduct performance reviews for direct reports.
• Apply training in conflict resolution, landlord/tenant laws, and Fair Housing.
• Develop, implement, and expand housing management policies and procedures that promote consistency and comply with Fair Housing regulations and funding requirements.
• Oversee property maintenance, including ordering and approving repairs, inspecting buildings, scheduling maintenance, and preparing vacant units for lease.
• Understand funder contracts, prepare accurate and timely reports, and ensure compliance with funder agreements.
• Work with Area/Regional Managers on property planning and decision-making.
• Review site paperwork and tenant files for correct procedures and documentation, and regularly report to upper management.
• Provide quarterly feedback on needed property improvements.
• Conduct staff meetings and planning sessions.
• Attend community, tenant, and HOA meetings.
• Use property management software, review staff work and summary reports, and correct errors as needed.
• Manage finances and monitor the budget; collect rents and maintain a clear audit trail for administrative functions.
• Work with the Area Manager on finance and accounting functions and prepare required funder reports.
• Approve payroll and accounts payable, and submit expense reports as needed.
• Conduct monthly physical-condition reviews of the site.
• Review tenant units at least quarterly, or more often if required, to ensure buildings are well maintained, and provide feedback to the Area Manager.
• Complete the Capital Needs Assessment report.
• Prepare an annual preventive maintenance schedule and monitor its implementation.
• Document and report incidents, maintenance needs, and operational issues in writing through the assigned platform or system within 24 or 48 hours for non-emergent issues, as applicable.
• Foster a clean and safe environment.
• Complete assigned training by deadlines and follow Personal Protective Equipment (PPE) protocols.
• Manage assets daily and maintain low vacancy levels.
• Perform other duties as assigned.

Benefits

• Generous vacation and sick leave.
• 10 paid holidays and 1 floating holiday.
• Employer-paid medical, dental, and vision insurance, with HRA, HSA, and FSA options.
• Employer-paid life and AD&D insurance.
• 401(k) offered for unionized employees through OPEIU8.
• 403(b) offered for non-union employees.
• Employee Assistance Program.
• Travel Assistance Program.
• Aflac offered for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed