Property Manager II

Low Income Housing Institute • Seattle, WA

1d • $36 - $41 • Onsite

About The Position

The Property Manager II directs housing management procedures, maintains high occupancy, develops programs and activities that create a positive living environment, and enforces consistent policies and procedures in compliance with funding regulations. The role oversees staff and property operations, supports maintenance and housing teams, manages budgets and reporting, and helps ensure buildings are safe, well maintained, and compliant with applicable requirements. The position is based at John Fox Place in Seattle, Washington, and is a non-exempt, non-union position.

Requirements

• Four years of property management experience with a building of more than 50 units that has elevators and security.
• Experience with landlord/tenant and Fair Housing laws.
• Experience developing, implementing, and monitoring policies and procedures, and troubleshooting projects.
• Understanding of how to read a budget.
• Proficiency in document and spreadsheet programs.
• Previous experience with record-keeping and report preparation.
• Demonstrated strong interpersonal skills working with staff, housing residents, housing partners, and the public.
• Ability to work independently with minimal supervision while performing multiple tasks.
• Ability to read, write, and communicate in English.
• Reliable transportation.
• Valid Washington State driver’s license and driver liability insurance.
• Ability to pass a driving record check.
• Ability to pass a background check and drug screen.

Nice To Haves

• Experience with low-income housing projects.
• Strong working knowledge of compliance with Low-Income Housing Tax Credit financing, HUD, Public Housing, and Section 8 requirements.
• Two or more years of supervisory experience, including providing training and developing staff skills.
• Experience working with homeless people in a residential setting and familiarity with a Housing First model.

Responsibilities

• Supervise, train, and support Maintenance staff, ensuring they have the tools and methods needed to succeed.
• Ensure buildings have safety and emergency plans.
• Identify training needs for housing management staff and help implement training.
• Support staff in maintaining established policies and programs at LIHI properties.
• Troubleshoot tenant issues and determine appropriate courses of action.
• Conduct performance reviews of direct reports.
• Apply training in conflict resolution, landlord/tenant laws, and Fair Housing.
• Develop, implement, and expand housing management policies and procedures that promote consistency, Fair Housing compliance, and compliance with funding requirements.
• Oversee property maintenance, including ordering and approving repairs, inspecting building conditions, scheduling maintenance, and preparing vacant units for lease.
• Understand funder contracts, complete accurate and timely reports, and ensure compliance with funder agreements.
• Work with Area and Regional Managers on property planning and decision-making.
• Review site paperwork and tenant files for proper procedures and documentation, and regularly report to upper management.
• Provide quarterly feedback on property improvements needed; conduct staff meetings and planning sessions.
• Attend community, tenant, and HOA meetings.
• Use property management software, review staff work and summary reports, and correct errors as needed.
• Manage finances and monitor the budget.
• Collect rents and maintain a clear audit trail for administrative functions.
• Work with the Area Manager on finance and accounting functions.
• Prepare reports for funders.
• Approve payroll and accounts payable.
• Process and submit expense reports as needed.
• Conduct monthly site physical-condition reviews.
• Review tenant units at least quarterly, and more often when required, to ensure buildings are well maintained.
• Provide feedback to the Area Manager.
• Complete the Capital Needs Assessment report.
• Prepare an annual preventive maintenance schedule and monitor its implementation.
• Document and report incidents, maintenance needs, and operational issues in writing through the assigned system in a timely manner (within 24 or 48 hours for non-emergent issues).
• Foster a clean and safe environment.
• Complete assigned training and meet training deadlines.
• Use Personal Protective Equipment (PPE) and follow PPE protocols.
• Manage the assets daily and maintain low vacancies.
• Perform other duties as assigned.

Benefits

• Generous vacation and sick leave.
• 10 paid holidays and 1 floating holiday.
• Employer-paid medical, dental, and vision insurance, with HRA, HSA, and FSA options.
• Employer-paid life and AD&D insurance.
• 401(k) offered for unionized employees through OPEIU8.
• 403(b) offered for non-union employees.
• Employee Assistance Program.
• Travel Assistance Program.
• Aflac offered for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed