Property Management Technician

Sampson Construction•Lincoln, NE

About The Position

The Property Management Technician supports routine maintenance and the day-to-day operation of assets in Sampson Construction’s commercial and residential portfolio. The role assists with tenant relations, maintenance coordination, property inspections, unit turnover, and communication among tenants, the Property Management team, the Maintenance team, construction teams, contractors, and subcontractors. The position helps ensure properties are clean, safe, presentable, and ready for occupancy while supporting tenant satisfaction and retention. The technician travels to properties to conduct inspections, address tenant concerns, perform approved repairs, and monitor property condition. The role also assists with access control, keys, tenant move-ins and move-outs, apartment turnovers, lockouts, and evictions as directed. Small equipment and tools are used safely to complete assigned property-maintenance tasks. The technician attends continuing education and training seminars as needed and provides additional support as directed.

Requirements

Ability to work independently and complete daily activities according to the established work schedule.
Ability to prioritize multiple tenant requests, work orders, inspections, and property needs.
Ability to use small equipment and tools properly and safely.
Ability to understand, follow, and communicate written and oral instructions.
Strong communication and customer-service skills when working with tenants, coworkers, contractors, and subcontractors.
Basic computer skills and ability to use Yardi or similar property-management software.
Dependable and consistent attendance.
Any combination of education, training, and experience that demonstrates the knowledge and ability to perform the essential duties of the position.

Nice To Haves

Property management, facilities, construction, maintenance, or customer-service experience is preferred.

Responsibilities

Support the Property Management and Maintenance teams with daily operation and upkeep of commercial and residential properties.
Enter, maintain, track, and follow up on property maintenance requests and work orders in Yardi.
Communicate with tenants about maintenance requests, utilities, access, and other property-related needs.
Receive calls and messages regarding tenant concerns and route information to the appropriate team member.
Coordinate emergency service needs and maintenance requests with maintenance staff, contractors, and subcontractors, and provide status updates to tenants.
Inspect occupied and vacant properties to identify maintenance, cleanliness, safety, and readiness needs.
Coordinate cleaning, repairs, and other work needed to keep vacant spaces presentable and leasable.
Travel to property locations to conduct inspections, address tenant concerns, perform approved repairs, and monitor property condition.
Work with the team to develop solutions before making commitments to tenants.
Assist with access control, keys, and property access needs.
Support tenant move-ins and move-outs, including documenting tenant-space conditions and taking before-and-after photographs.
Assist with apartment turnover inspections, document needed work, and create work orders for the Maintenance team.
Assist with tenant lockouts, evictions, and related property-access activities as directed.
Safely use small equipment and tools to complete assigned property-maintenance tasks.
Attend continuing education and training seminars as needed.
Provide additional property-management and maintenance support as directed.
Perform other duties as assigned.