Property Management Specialist
About The Position
Under the general direction of the Property Manager, the Property Management Specialist manages the day-to-day functions of First Command’s Concierge Services, operates the Home Office telephone console, and serves as the primary receptionist for the Home Office. This role is crucial for providing Concierge Services information, managing on-campus lunch vendors, handling incoming calls, monitoring building entry, issuing badges, updating Home Office marquees, greeting and assisting visitors, employees, and customers, supporting projects, and performing daily building inspections.
Requirements
- High School diploma or equivalent required
- 1 year general office experience required
- Excellent customer service and interpersonal skills.
- Strong verbal and written communication skills.
- Ability to operate a cash register.
- Ability to maintain a professional and courteous demeanor at all times.
- Ability to respond appropriately to security-related or emergency situations.
- Basic computer skills, including email and general office software.
Nice To Haves
- At least 1 year experience in retail or similar customer service environment preferred
- 1 year receptionist/operator experience preferred
Responsibilities
- Provides Concierge Services information to the corporate webmaster for posting on One Net.
- Opens the concierge area for on-campus lunch vendors; ensures timely setup and proper functionality of equipment.
- Receives and routes incoming calls on the Home Office telephone console; determines caller needs and directs them to the appropriate destination.
- Monitors building entry and verifies that all employees and visitors display proper badges.
- Issues badges to employees, contractors, and visitors.
- Programs and updates six Home Office marquees to announce birthdays, anniversaries, and special occasions.
- Greets and assists all visitors, employees, and customers at the concierge desk, front desk, and property management office.
- Assists with projects assigned by the Property Manager or Director of Real Estate & Facilities.
- Supports room setup needs across multiple conference rooms for various departments.
- Submits assigned invoices for processing.
- Performs daily building inspections and reports issues as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
